PT & FT ABO Certified Optician ($21-$24 per hour)

Big City Optical; Chicago (IL); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Incentive Plan

Medical Insurance

Dental Insurance

Short Term Disability insurance

401(k) with 10% match

Paid time off

Employee discount

Job summary

Big City Optical in Chicago is seeking an ABO Certified Optician to join our team and support our mission of delivering preeminent eye care. You will help patients select frames and lenses, and accurately measure and fit eyewear to ensure optimal vision and comfort.

In addition, you will assist with inventory control, insurance billing, and patient records while delivering outstanding customer service. You may travel up to 10 miles to support coverage at other locations as needed.

Qualifications

• Minimum 1 year of optical industry experience.
• Active ABO certification.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and time management skills.
• Ability to work collaboratively in a team.
• Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed.

Responsibilities

• Assist patients in selecting frames and lenses.
• Measure and fit eyeglasses and contact lenses.
• Educate patients on lens options.
• Coordinate with the optometrist to meet patient needs.
• Maintain up-to-date knowledge of eyewear trends and lens technology.
• Manage inventory and store operations; assist with insurance billing and patient records.
• Conduct follow-up calls for appointment availability.

Skills

Communication

Interpersonal skills

Detail orientation

Time management

Teamwork

Travel readiness

Education

ABO Certification

Job description

Description

Big City Optical is a leading firm in the optical industry, recognized for our innovative products and commitment to excellence. We are currently seeking an ABO Certified Optician to join our team and support the company’s mission of providing preeminent eye care in our communities.

Optician Duties and Responsibilities

• Conduct pre‑examination assessments of patients.
• Work closely with the optometrist to understand and deliver on specific patient vision requirements.
• Understand and evangelize Big City Optical’s value proposition to clients.
• Assist patients in selecting frames and lenses that best suit their prescription needs and lifestyle.
• Accurately measure and fit eyeglasses and contact lenses, ensuring a comfortable and optimal vision experience for each patient.
• Educate patients on lens options, including features and benefits, to help them make informed decisions.
• Maintain up‑to‑date knowledge of the latest trends in eyewear and advancements in lens technology.
• Monitor orders and update patients on any delays.
• Conduct quality assessments of orders prior to patient pickup.
• Work with colleagues to manage inventory, including ordering, receiving, organizing frames and lens supplies, and participating in off‑hour inventory count work as needed.
• Provide excellent customer service, resolving any issues professionally.
• Perform administrative tasks related to patient records, store operations, and insurance billing.
• Conduct follow‑up calls to check in on patients and proactively advise on eyecare appointment availability.
• Additional responsibilities as assigned to support the overall success of the store.

Requirements and Qualifications

• Minimum of 1 year experience.
• Active certification through the American Board of Opticians.
• Excellent communication and interpersonal skills, with an ability to engage effectively with diverse clientele.
• Detail‑oriented, with strong organizational and time management skills.
• Ability to work collaboratively in a team environment.
• Adhere to company policies on attendance, dress code, and workplace safety.
• Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations as needed.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stoop, kneel, crouch, climb‑up, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Pay: $21–24 per hour

Benefits

• Incentive Plan Participation
• Company‑subsidized Medical Insurance
• Company‑subsidized Dental Insurance
• Company‑paid Short Term Disability insurance
• 401(k) with 10% match
• Paid time off
• Employee discount plan