PT Framer

Michaels Stores; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retailer in arts and crafts seeks a team member to provide exceptional customer service while creating custom framing solutions. Responsibilities include adhering to company standards, maintaining product quality, and assisting customers in a climate-controlled retail environment. The position offers a base pay range of $18.00/hr to $21.20/hr and requires basic computer and measuring skills.

Qualifications

• Ability to operate the framing equipment and glass cutter.
• Basic computer skills and measuring skills are required.
• Retail experience is preferred.

Responsibilities

• Build customer relationships and create framing solutions.
• Adhere to company policies and execute quality framing orders.
• Deliver friendly customer service and assist customers.

Skills

Basic computer skills

Basic measuring skills

Ability to operate framing equipment

Retail experience

Job description

Overview

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Minimum Qualifications

• basic computer skills and basic measuring skills
• ability to operate the framing equipment and glass cutter

Preferred Experience

• retail experience
• Experience selling products and/or services to customers

Physical Requirements

• regular bending, lifting, carrying, reaching and stretching
• ability to move throughout the store
• ability to remain standing for long periods of time
• lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• accommodations available upon request

Work Environment

• public retail store setting taking care of customers; climate controlled public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Pay

Base pay range: $18.00/hr - $21.20/hr

Equal Opportunity Employer: Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If reasonable accommodations are required to participate in the application or interview process, or to perform essential job functions, please contact Customer Care at 1-800-642-4235.

Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties and may impact offers of employment in accordance with applicable laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.