PT Early Morning Freight

The Michael's Companies; Monaca, Northern (Beaver County, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels in Monaca, PA is hiring a Store Associate to help customers, manage stock, and operate the checkout with accuracy. The role emphasizes friendly service, product location assistance, and participation in curb to checkout processes.

The position requires reliability for standing long hours, stocking, and following SOPs, with opportunities to engage in rewards programs and multi-channel services at the point of sale.

Qualifications

• Preferred Retail and/or customer service experience.

Responsibilities

• Deliver friendly customer service and assist customers in finding products.
• Ensure fast, friendly checkout experience with cash handling.
• Assist with truck unloading, stocking, and maintaining store appearance and planograms.
• Engage customers about rewards programs and private label credit cards at enrollment.
• Support omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in in-store safety, shrink control, and SOP adherence.

Skills

Customer service

Retail experience

Team player

Tools

POS system

Job description

Store - PITT-BEAVER/MONACA, PA

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well‑merchandised and in‑stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Preferred Knowledge/Skills/Abilities

• Preferred Type of experience the job requires Retail and/or customer service experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Benefits

• 401(k) with employer match
• Employee Assistance Program
• Medical coverage
• Dental coverage
• Vision coverage
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Various voluntary insurance options
• Everyday perks such as employee discounts
• Access to partner discount programs

For a summary of benefits, visit the Michaels Benefits at a Glance page.

For additional information regarding benefits, visit MIKBenefits.com.

Equal Opportunity Employer

Michaels is an Equal Opportunity Employer.

We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals.

In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.

Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).