PT Clinic Scheduler & Patient Experience Lead (M-F 9–5)

Precision Physical Therapy & Fitness; Seacliff (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Precision Physical Therapy & Fitness seeks a dedicated front desk associate to manage appointments, greet patients, and handle billing in a desk-based, office environment. The role emphasizes warmth, professionalism, and reliable scheduling across four Santa Cruz area locations.

You'll use our EMR system, handle inquiries, collect co-pays, and keep the daily workflow smooth while supporting a collaborative, movement-based care philosophy. Mon-Fri 9:00am-5:30pm, on-site.

Qualifications

• Experience working in a fast-paced environment.
• Comfortable and capable on a computer.
• Friendly, outgoing personality with a genuine love of helping people.
• Reliable and punctual; team member you can count on.
• Desk-based, in-office work 40 hours/week, Mon-Fri 9:00am-5:30pm.

Responsibilities

• Schedule and manage patient appointments using our EMR system
• Answer phones and address patient inquiries with warmth and professionalism
• Welcome patients as they arrive and create a positive experience from the moment they walk in
• Collect co-pays and patient balances from insurance
• Adjust patient schedules as needs change throughout the day
• Work with Google Sheets and Docs for day-to-day tasks

Skills

Fast-paced environment

Computer literacy

Friendly personality

Punctual and reliable

Desk-based work ability

Job description

Precision Physical Therapy & Fitness seeks a dedicated front desk associate to manage appointments, greet patients, and handle billing in a desk-based, office environment. The role emphasizes warmth, professionalism, and reliable scheduling across four Santa Cruz area locations.

You'll use our EMR system, handle inquiries, collect co-pays, and keep the daily workflow smooth while supporting a collaborative, movement-based care philosophy. Mon-Fri 9:00am-5:30pm, on-site.