PT Civic Center Facility Attendant

City of Washington; Washington (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and holidays

Sick leave

Retirement plan

Job summary

The City of Washington is seeking a Facility Attendant to oversee the Washington Civic Center and provide customer service during facility use. This role includes basic maintenance of HVAC, PA systems and lighting, plus opening/closing procedures and ensuring a clean, safe environment for patrons.

The ideal candidate will have a high school diploma or GED and at least one year of experience in customer service, facility maintenance, or recreation.

Qualifications

• Knowledge of basic safety rules and regulations regarding facility use.
• Knowledge of basic methods and equipment used in facility maintenance work.
• Ability to interpret and explain facility rules and regulations.
• Ability to communicate effectively with diverse audiences.
• Ability to work independently and handle multiple tasks and priorities.

Responsibilities

• Monitor buildings, grounds and equipment; report repairs and perform basic HVAC, PA and lighting maintenance.
• Assist customers during events and help schedule activities as needed.
• Supervise activities around the facility and ensure safety.
• Handle opening and closing procedures of the facility.
• Maintain cleanliness and safety of the facility, adjacent grounds and parking area.

Skills

Safety knowledge

Facility maintenance

Customer service

Multi-tasking

Written communication

Education

High school diploma or GED

Job description

Summary

Job Description

Performs a variety of duties overseeing and maintaining the Washington Civic Center and provides customer service during facility use.

Essential Functions And Responsibilities

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the needs of the organization.

• Monitors buildings, grounds, and equipment, reports needed repairs; performs basic maintenance of HVAC, PA and facility lighting.
• Answers inquiries from the customers and/or general public during functions, may assist in scheduling events.
• Handles situations that may occur during rental or reservation period; supervises the activities performed in and around the facility.
• Responsible for opening and closing procedures of the facility.
• Performs a variety of duties to ensure the maintenance, neatness, cleanliness and safety of facility, adjacent grounds and parking lot including mopping, picking up litter or debris, emptying trash and related activities.
• Ensures the safety of individuals and security of facilities; evaluates and takes appropriate action to correct unusual situations including fights, theft, vandalism, behavior problems, code violations, etc.
• Provides information and assistance to users of the facility; educates patrons on rules and regulations; maintains public safety, health and welfare.
• Enforces rules and regulations, city code, facility rules, etc.
• Stocks restrooms with paper products and soap.
• Provides excellent customer service to patrons, vendors, general public and co-workers including responding to inquiries and requests and resolving customer complaints as necessary in a prompt, effective and courteous manner.
• Performs other duties as assigned.

Required Education And/or Experience

High school diploma or general education degree (GED) and one or more years of experience in the area of customer service, facility maintenance, recreation or related experience.

Knowledge, Skills, And Abilities

• Knowledge of basic safety rules and regulations regarding use of the facility and equipment
• Knowledge of basic methods, materials and equipment used in facility maintenance work
• Ability to obtain knowledge of facility policy and procedures and keep records as needed
• Ability to interpret and explain rules and regulations regarding the use of the facility
• Ability to be flexible and able to handle multiple tasks and conflicting priorities
• Ability to obtain knowledge of the use and set up of the HVAC, PA and facility lighting
• Ability to communicate effectively in oral and written forms with a wide variety of ages, groups and interests
• Ability to develop and maintain effective working relationships exercising tact, courtesy and firmness with community groups, volunteers, contracted staff, employees, other city departments and general public
• Ability to work independently demonstrating assertiveness, self-motivation and decision-making skills for both routine and emergency situations

Physical Requirements

Work is generally light work requiring the exertion of up to 20 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Physical requirements include climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling and repetitive motions. Employee must have visual acuity to be able to prepare and analyze data and figures for accounting, perform extensive reading, operate a computer and other office equipment, determine accuracy and thoroughness of work, observe general surroundings and activities. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels.

The worker may be exposed to bloodborne pathogens and may be required to wear specialized personal protective equipment.

Working Conditions

Employee may be subject to environmental conditions including temperatures, noise and various cleaning chemicals. Employee may also be subject to the final OSHA standards on blood borne pathogens. Job may require the employee to work for long periods of time during the day, in the evening and weekend hours as assigned.

Health, Dental And Vision Insurance

The City of Washington provides, at no cost, employee only coverage for Medical (High-Deductible with H.S.A), Vision and Dental insurance. Coverage is available for all regular status full-time employees scheduled to work 40 hours. Employees may also choose to cover eligible dependents. Benefits begin on the 1st day of the month following 30 days of employment.

Paid Life Insurance

The City provides $15,000 of term life insurance and $15,000 of accident death insurance to all full-time employees at no cost. Employees may elect additional coverage, including dependent coverage, at their own cost.

Employer Paid Leave

Paid Vacation: Full-Time employees earn 8 hours of vacation leave per month. Leave accruals increase based on the number of years of City service. (Ex: at 5 years increases to 10 hours per month)

Paid Holidays: The City of Washington observes 13 paid holidays per calendar year. The approved holidays are New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, 2 days at Thanksgiving and 3 days at Christmas.

Sick: Full-Time employees earn 8 hours of sick leave per month (Fire Personnel earn 14.15 hours). Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.

Retirement

The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.

Deferred Compensation Plans

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit. The programs offered are 401(k) Supplemental Retirement Income Plan and the 457 Plan through Prudential.

Cafeteria Plan / Supplemental Benefits

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

• Supplemental Term Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• Whole Life Insurance
• Disability Insurance
• Healthcare and Dependent Care Reimbursement Account (Pre-tax basis)

Death Benefit

After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months' salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000. There is no cost to the employee for these benefits.

Pay Periods/Direct Deposit

City employees are paid bi-weekly, every other Friday through direct deposit.

Full benefit details may be viewed here: https://mymarkiii.com/cityofwashingtonnc/booklet