PT Cake Decorator

Food Lion; Suffolk (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

Food Lion in Suffolk, VA is seeking a team member for the Deli Bakery Department to provide quality customer service and uphold Food Lion's standards.

You will help with product preparation, sanitation, accurate merchandising, and safe food handling while delivering a fast, friendly shopping experience to our guests.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, and customer service skills.
• Willingness to learn multiple job tasks.
• Ability to interpret technical information to solve problems.

Responsibilities

• Provide quality customer service within the Deli Bakery Department.
• Maintain standards per the standard practice manual and maximize sales.
• Ensure proper sanitation and safe food handling practices.
• Assist with ordering, receiving, and displaying merchandise per policies.
• Adhere to local, state, and federal regulations and Food Lion guidelines.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Problem solving

Learning agility

ACIS inventory system

CAO ordering system

Education

High school diploma or equivalent

Tools

ACIS inventory system

CAO ordering system

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 538124

Address: USA-VA-Suffolk-1524 Holland Rd

Store Code: Store 01559 Deli (7226135)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Understand the use of ingredients, mixes, and icings and coordinates colors
• Understand production standards for processing of all product
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure proper sanitation of department, equipment and proper food handling/preparation
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

QUALIFICATIONS

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations"

PHYSICAL REQUIREMENTS

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.