Psychology Expert (AI Community)

TELUS Digital AI Solution; United States; Remote; USD 34,000 - 83,000; Part time

Job summary

TELUS Digital is seeking freelancers with a background in Psychology to help make the internet safer. You don’t need to be a tech expert; your human insight will guide how AI-generated content is evaluated for safety, usefulness, and responsibility.

You’ll review flagged content, analyze AI-user interactions for bias, and report gray areas where advice may be unsafe, applying mental health knowledge to ensure sensitive topics are handled with care.

Qualifications

• Bachelor’s degree in psychology, counseling, or related field.
• Native-level proficiency in your primary language; understand cultural/emotional tone.
• Basic English (B1) to read guides and safety rules.
• Strong empathy and logical skills to identify risks and understand people’s feelings.

Responsibilities

• Safety Reviews: assess flagged content for safety.
• Behavior Analysis: detect biased or unfair AI behavior in interactions.
• Risk Reporting: identify gray areas and suggest safer responses.
• Mental Health Awareness: ensure AI handles sensitive topics with care.

Skills

Empathy & Logic

English Proficiency (B1)

Native Language Proficiency

Education

Bachelor’s Degree in Psychology/Counseling/related field

Job description

About the Role: Do you have a background in Psychology? At TELUS Digital, we are looking for freelancers to help make the internet a safer place. You don't need to be a tech expert or a computer scientist. Your job is to use your understanding of human behavior and mental health to check if AI-generated content is safe, helpful, and responsible. You are the "Human Compass" that helps the AI understand people better.

What You’ll Do (Simple Tasks):

• Safety Reviews: Review content that has been flagged as potentially risky or harmful and decide if it follows safety rules.
• Behavior Analysis: Look at how an AI interacts with users and identify if it is showing any biased or unfair behavior.
• Risk Reporting: Identify "gray areas" where an AI might give bad advice and suggest better, safer ways for it to respond.
• Mental Health Awareness: Use your degree to ensure the AI recognizes sensitive topics and handles them with care.

Qualification path

Mandatory Qualifications:

• Education: A minimum of a Bachelor’s Degree in Psychology, Counseling, or a related field.
• Native Language: Native-level proficiency in your primary language. You need to understand the cultural and emotional "vibe" of how people talk in your country.
• English Proficiency: Basic (B1) English so you can read our project guides and safety rules.
• Empathy & Logic: You are good at understanding how people feel and spotting risks that others might miss.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.