Psychiatric Social Health Technician

NYC Health + Hospitals; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

Kings County Hospital Center, part of NYC Health + Hospitals, seeks a patient care support role focusing on clerical and essential health-related duties under supervision of licensed medical staff.

Responsibilities include recording vital signs, assisting with specimen collection, preparing exam rooms, and maintaining patient charts. Requires high school diploma, NYCH+H training in restraints and vital signs, and BLS certification.

Qualifications

• High school diploma or equivalent required.
• Successful completion of NYC Health + Hospitals training in restraints and seclusion.
• Successful completion of NYC Health + Hospitals training in vital signs and grooming within 90 days.
• Valid BLS certification from American Heart Association prior to appointment.

Responsibilities

• Under supervision of licensed medical staff, perform clerical and health-related duties for patient care.
• Record vital signs, assist with specimens, and support basic laboratory workflows.
• Prepare examination rooms, assist during examinations, and maintain patient charts and records.
• Escort patients, coordinate appointments, and provide information to patients and families.

Education

High school diploma or equivalent

NYC Health + Hospitals training in restraints and seclusion

NYC Health + Hospitals training in vital signs and grooming

Basic Life Support (BLS) certification from American Heart Association

Job description

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position: Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples Of Typical Tasks

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemoccult.
• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
• Successful completion of NYC Health + Hospitals training program in the application and use of restraints and seclusion must be completed prior to an individual performing such work; and
• Successful completion of NYC Health + Hospitals training in the performance of vital signs and grooming within ninety (90) calendar days of appointment to the title; and
• Holds or obtains a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title.