PSL&D Compliance Training Ops & Business Lead (Manager)

7Z4 Pfizer, Inc.; Groton (CT); Hybrid; USD 89,000 - 148,000; Full time

Benefits offered by this job

401(k) matching

Paid vacation

Health benefits

Job summary

Pfizer Inc. is seeking a PSLD Compliance Training Operations & Business Lead to support BioTherapeutics PharmSci and PharmSci Small Molecules within Pfizer R&D.

You will maintain the validated state of the Learning Management System (LMS), create and edit learning activities, process change requests, troubleshoot issues, and generate reports. Responsibilities include acting as Training Administrator and Registrar within the LMS, ensuring data integrity and alignment with Pfizer standards, and

Qualifications

• BA/BS with at least 5 years proven experience as an LMS Administrator or Training Specialist; SuccessFactors preferred.
• Associate’s Degree with at least 7 years proven LMS experience.
• Currently trained and certified to perform LMS roles of Registrar, Training Administrator (TA) and Business Administrator (BA).

Responsibilities

• Performs Training Administrator and Business Administrator roles within the LMS, ensuring compliance with global policies and regulatory requirements.
• Acts as PharmSci Training Point of Contact, performing risk assessments and TIP development.
• Registers and manages curriculum by assigning/removing codes and processing course data and waivers.
• Leads PSLD Compliance Training for assigned PharmSci functions and ensures training documentation integrity.
• Reviews, cleans and improves LMS data and maintains data quality and naming conventions.
• Collaborates with PSLD and stakeholders to meet PSLD Operations goals and initiatives.

Skills

LMS Administrator

Training Specialist

SuccessFactors

Education

BA/BS degree

Associate’s Degree

Tools

Articulate 360

LMS platforms

Job description

The PSL&D Compliance Training Operations & Business Lead will report into the Head of PharmSci Learning & Development, supporting both BioTherapeutics PharmSci and PharmSci Small Molecules organizations in Pfizer R&D. The role will work within a team that is responsible for administering and maintaining the validated state of the Learning Management System (LMS) for PharmSci. This includes creating, editing and maintaining learning activities, receiving and processing change requests, troubleshooting and resolving basic technical issues, storing and retaining training documents, providing reports, data entry, performing and documenting training risk assessments, and continuously improving the processes and systems owned by PharmSci Learning and Development (PSLD).

Role responsibilities include, but are not limited to, the following:

• Performs the systems role of Training Administrator (TA) and Business Adminstrator (BA): creating, editing, and maintaining learning activities within the LMS and ensure compliance with the LMS Global Policies and Procedures as well as regulatory requirements.
• Performs the role of PharmSci Training Point of Contact (TPoC): partnering with procedure authors, assignment role owners, and other training personnel to perform training risk assessments, create training implementation plans (TIP), and develop and/or manage training content appropriate to the risk level.
• Performs the role of a Registrar in the LMS: supports curriculum management through the assignment and removal of alternate job codes to learners and processing course completion data and waivers.
• Serves as the PSL&D Compliance Training Lead for assigned PharmSci business functions.
• Ensures the standards for training documentation completion and storage are upheld; facilitates corrections to incomplete or incorrect training documentation and pursues solutions to error-proof training documents.
• Ensures integrity of LMS system data, and proper field use and naming conventions.
• Reviews and cleans up data as needed or directed.
• Quality checks the creation and modification of learning entities made by other LMS administrators via the PharmSci Training Implementation Plan (TIP) and Request Hub tools.
• Practices good stewardship of the PSLD budget.
• Identifies and communicates opportunities to simplify, modernize, streamline, or automate the end-to-end training system processes, where possible, to enhance learner and LMS administrator experiences and reduce gaps.
• Complies with all applicable procedures and regulations to meet applicable Pfizer standards and regulatory requirements.
• Assists in the development and maintenance of training-related procedures, guides, and service level agreements for LMS administrators and customers, as requested.
• Collaborates with PSL&D and other stakeholders to complete goals related to PSLD Operations responsibilities and initiatives.
• Proactively escalates any concerns, identified gaps, or barriers to meeting goals or completing initiatives.
• Assists with data collection for operational performance metrics as requested.
• Actively participates in PSLD Operations meetings.
• Other tasks as directed.

QUALIFICATIONS

BA/BS with at least 5 years proven experience as an LMS Administrator, Training Specialist, preferrable working within Success Factors; or Associate’s Degree with at least 7 years proven experience as an LMS Administrator, Training Specialist At least 5 years experience performing transactions within a learning management system Currently trained and certified to perform the LMS roles of Registrar, Training Administrator (TA) and Business Administrator (BA) preferred. Experience working within a regulated environment. Strong problem solving, analytical, organizational, prioritization and time management skills. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed. Ability to manage and prioritize projects and time, and to work with the team or independently as needed.

Preferred Qualifications

Experience working within Pfizer’s Learning Management System Experience working within Articulate 360 product suite preferred.

Additional Information

Work Location Assignment: Hybrid (live within a commutable distance to a Pfizer site and requirement to work on-site on average 2.5 days/week)) Last Day to Apply: November 18, 2026 The annual base salary for this position ranges from $88,500.00 to $147,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. SunshineAct Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

E0 & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

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