PSA Compliance and Quality Improvement Manager

The Methodist Home of Kentucky; Owensboro (KY); On-site; USD 47,700 - 58,300; Full time

Benefits offered by this job

Free Employee Assistance Program

Health, vision, dental, and life insurance

403b retirement plan with 3% match

Paid time off

Tuition assistance

Job summary

The Methodist Home of Kentucky is seeking a Prevention of Sexual Abuse Compliance and Quality Improvement Manager. This full-time, in-office role involves ensuring compliance with child welfare standards for the Caminos Shelter program while providing professional support and oversight.

Ideal candidates will have a bachelor’s degree and relevant experience, with strong skills in problem resolution, data analysis, and effective communication. Benefits include competitive salary and health insurance.

Qualifications

• Bachelor’s degree in behavioral sciences, human services, or related fields.
• One year working with child welfare standards or compliance.

Responsibilities

• Oversee compliance program for Caminos Shelter.
• Ensure standards are met for services provided.
• Educate staff and youth on reporting sexual abuse.

Skills

Problem-solving

Data Analysis

Attention to detail

Effective stress management

Professional communication

Education

Bachelor’s degree in behavioral sciences or related field

One year of experience with child welfare standards

Job description

Classification: Exempt
Status: Full Time / In Office
Reports to: Caminos Shelter Program Director/VP of Compliance and QI
Salary and Benefits: $53,000 annually

Do you have a passion for youth? Do you want to see every child have a bright future? Join the team at the Kentucky United Methodist Children’s Homes (KyUMH).

Why work for us

KyUMH has over 150 years of experience serving youth who have experienced trauma. We have a strong team culture centered around helping our clients through professional therapeutic interventions.

Benefits Include

• Free Employee Assistance Program
• Health, vision, dental, and life insurance;
• 403b retirement plan with 3% match
• Paid time off for sick time, vacation, and mental health care
• Eight paid holidays
• Tuition assistance and continuing education support

About Caminos Shelter Program

The Caminos program serves unaccompanied children migrating to the United States from other countries to help them find safe, stable homes and a path toward citizenship. KyUMH administers the Caminos program through partnerships with Everstand and the U.S. Department of Health & Human Services, Office of Refugee Resettlement (ORR). This program is an expansion of our services as we answer God’s call to serve those who are victims of abuse, neglect and/or trauma.

Summary of Function

The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager works with in-depth knowledge of KYUMH policies and procedures related to the Office of Refugee Resettlement (ORR), the Interim Final Rule and PSA requirements for the Caminos Shelter and Caminos Home Study/Post Release Services (HS/PRS) Programs. The PSA Compliance and Quality Improvement Manager is directly responsible for the development, coordination, facilitation, and evaluation of program training in accordance with KYUMH Agency, state licensing standards, COA accreditation policies, and other federal, state and local regulatory requirements. The PSA Compliance and Quality Improvement Manager educates, trains and advises on policies and procedures related to PSA, Coordinated Response, Zero Tolerance and Code of Conduct. The PSA Compliance and Quality Improvement Manager oversees implementation and ongoing compliance with the Interim Final Rule on UC sexual abuse and sexual harassment standards.

Skills and Abilities Needed

• Ability to resolve problems / prioritize / exercise good judgment
• Data Analysis / Navigating web-based data systems and portals
• Assertive and supportive oversight / take lead, direct others, and follow-through during investigations
• Attention to detail / meeting standards / results oriented
• Conceptual thinking
• Effective stress management
• Internal self‑control
• Personal accountability
• Professional communication
• Professional leadership demeanor
• Quality orientation
• Self‑awareness
• Staff mentoring

Required Education and Experience

• Bachelor’s degree in behavioral sciences, human services or social service fields OR Bachelor’s degree in business administration or management AND
• At least one year of experience working with child welfare standards, best practices, or quality assurance or compliance.

Preferred Education and Experience

• Intermediate to fluent abilities in English and Spanish
• Experience with state licensure, federal grant management and national accreditation or familiarity with these processes

Job Specific Duties and Responsibilities (not inclusive)

• The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager will directly oversee and ensure compliance program‑wide for the Caminos Shelter and the Home Study/Post Release Services Program.
• In this role, the PSA Compliance and Quality Improvement Manager must ensure that services meet relevant state, Office of Refugee Resettlement (ORR) and KYUMH agency standards.
• Responsible for fostering program climate which condemns sexual abuse; provides resources and support to the programs; and educates staff and youth on how to report incidents of sexual abuse.
• Recognize the signs of abuse, neglect, exploitation, and provocative behavior.
• Receives and investigates PSA grievances and conducts quality assurance checks program‑wide for shelter and HS/PRS programs.
• Assure compliance of all standards that apply to the Caminos Program, including national accreditation, Federal and state licensure, and serve as an internal resource on all applicable regulations.
• Assist in Federal and State licensure and national accreditation activities.
• Monitor the entry of data into the Caminos portal. Ensure other staff roles are entering data in accordance with regulatory timelines and any catch‑up data entry projects are completed.
• Compile and distribute reports as scheduled that include, but are not limited to, capacity, SIR, restraint, annual and quarterly outcomes, survey summary, and licensing reports.

KyUMH is an Equal Opportunity Employer. KyUMH is committed to maintaining a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.