Provisional to Permanent - Security Access Office Supervisor I (9235) - Citywide - (168415)

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

The San Francisco Airport Commission is seeking a Security Access Office Supervisor I (9235) for a provisional to permanent appointment. The role oversees fingerprinting, badging, and clearance programs at the Security Access Office, ensuring accurate and confidential handling of airport credentials.

You will supervise staff, monitor compliance with TSA and federal regulations, prepare reports, manage purchasing and budgets, and coordinate with regulators and tenants to keep the badging program

Qualifications

• Current Provisional Employee in Class 9235 who has worked at least 2,080 hours in Class 9235.
• Educational requirement: High school diploma or GED.
• Three years of verifiable administrative experience in security operations or related areas.

Responsibilities

• Oversees fingerprinting, badging, and clearance programs and issues airport security badges.
• Responds to security access issues raised by employees, contractors, or stakeholders.
• Audits logs and reports to ensure compliance with policy and regulations and prepares incident reports.
• Manages departmental purchasing, supply inventories, and budgets.
• Collaborates with departments and regulatory agencies to maintain up-to-date standards and regulatory compliance.

Education

Current Provisional Employee in Class 9235

High school diploma or GED

Job description

Provisional to Permanent - Security Access Office Supervisor I (9235) - Citywide - (168415)

• Full-time
• Job Code and Title: 9235-Security Access Office Supervisor
• Fill Type: Permanent Civil Service

FOR CURRENT CITY EMPLOYEES ONLY. This is a Provisional to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current provisional employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the posted classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under general direction, the 9235 Security Access Office Supervisor I is responsible for establishing standards and overseeing the work of staff at the Security Access Office (SAO) in adherence to regulations and policies affecting credentialing of aviation workers as defined by the Transportation Security Administration (TSA).

• Oversees fingerprinting, badging, and clearance programs at the Security Access Office; supervises the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity document while maintaining security and confidentiality of all personal information.
• Responds to and resolves any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders.
• Audits daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and take appropriate corrective measures for noncompliance; provides daily activity reports of reported incidents and inconsistencies to Airport security; compiles data and provides security access information to support audits and inspections of the airport’s badging program by external regulatory agencies.
• Oversees the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials.
• Collaborates with other departments, stakeholders and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives; issues citations and corrective action recommendations for violation of federal regulations and requirements.
• Identifies and communicates security and regulatory changes impacting badging operations and systems; recommends and supports development of necessary operational adjustments for the airport, tenants, vendors, and contractors; develops solutions that ensure badging and security systems meet performance and regulatory requirements

Please note that incumbents in this classification may be required to perform the full range of duties as listed in the class specification .

Qualifications

1. Current Provisional Employee in Class 9235 who has worked at least 2,080 hours in Class 9235

AND

2. Education: High school diploma or equivalent (GED or High School Proficiency Examination)

AND

3. Experience: Three (3) years of verifiable administrative experience in one or more of the following areas of activity: security operations, processing requests for identification badges in a high-volume public contact office environment, and/or administering a security access program.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

Verification of Education and Experience

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/ .

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedure/Examination Requirements

• Job Application/Preliminary Questionnaire- Applicants will be prompted to complete a preliminary questionnaire when submitting the online job application. Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
  
• Supplemental Questionnaire - Training and Experience Assessment (Weight: 100%): All candidates must complete the supplemental questionnaire as part of the employment application.
  Please answer the supplemental questionnaire carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their provisional City service in the 9235 Security Access Office Supervisor I class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work experience, education, training and other information provided should also be included in the work history and/or education sections of your SmartRecruiters application and is subject to verification.

Additional Information

Candidates for employment with the San Francisco Airport Commission are required to undergo and pass the required TSA Security Clearance in order to be hired.

Transportation Security Administration (TSA) Security Clearance

Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Eligible List/Score Report

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/ .]

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission .

Additional Information Regarding Employment with the City and County of San Francisco

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall , 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from [e-mail] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact Jillian Perillo at [e-mail].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.