Provider Network Relations Specialist - Development

Acuity International; Massachusetts; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Acuity International is seeking a recruiter to enroll medical facilities into its worldwide provider network. The role requires extensive phone work, including cold calling and pricing negotiations with facilities both CONUS and OCONUS.

You will use reporting tools to support recruitment and maintain provider records, reporting to the Provider Network Operations Manager. Responsibilities include building relationships, prioritizing opportunities, and ensuring compliance with applicable contract

Qualifications

• Bachelor’s degree preferred for this role.
• Strong sourcing and negotiation skills required.
• Excellent communication and analytical abilities essential.

Responsibilities

• Recruit medical facilities into Acuity's provider network.
• Conduct extensive phone work including cold calling.
• Negotiate pricing and manage provider agreements.
• Maintain provider data and generate reports.
• Coordinate with internal stakeholders to resolve issues.

Skills

Sourcing

Negotiation

Communication

Problem solving

Analytical

MS Office

Cold calling

Education

Bachelor’s Degree preferred

Tools

MS Office

Reporting software

Job description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

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Job Summary

This position is responsible for recruiting medical facilities into Acuity's worldwide provider network and acting as their primary liaison with the company. Extensive phone work is required; actively cold calling and negotiating pricing with medical facilities both CONUS and OCONUS. Strong sourcing, documentation, reporting, negotiation and problem‑solving skills are essential for this position. Reports to the Provider Network Operations Manager (Development).

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high‑quality standard for which Acuity is recognized.

Duties and Responsibilities

• Professionally interacts with and recruits medical facilities and clinics in support of the company’s Occupational Health Services Business Line initiatives, with low to moderate need for direction.
• Continuously develops and communicates with a self-generated list of recruitment opportunities, via thorough research and networking within the areas of focus.
• Understands assigned geographic territory and proactively secures appropriate provider coverage.
• Builds and maintains professional relationships with facility providers and office staff. Responds timely to communications.
• Learns basic details of medical exam components and skillfully negotiates pricing on agreements and/or addendums with appropriate provider representatives within specified guidelines.
• Learns and uses knowledge of various software applications necessary to accurately set up and maintain facility information, as well as being capable of running reports to support recruitment efforts.
• Collects and disseminates all Provider Service Agreement paperwork appropriately; identifies individuals for credentialing and communicates with the Credentialing Manager for processing.
• Resolves complex issues to include running advanced reports and resolving difficult provider calls with professional ease.
• Demonstrates thorough understanding of Commercial & Government contract requirements as they apply to medical facilities/entities.
• Communicates with the Acuity Program Managers, Assistant Program Managers, and other key stakeholders to resolve issues.
• Participates with department Assistant Manager and Manager to both identify and offer potential solutions to complex issues; able to prioritize, train, and delegate special projects as directed.
• Works as a member of a larger team to ensure the success of Acuity goals and assists in motivating team members to excel.
• Attends meetings upon request of Director, Manager, or Assistant Manager.
• Performs miscellaneous job-related duties as assigned.

Responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area.

• Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, NRCME (DOT) and other mandated regulations/standards.
• Proficiency with computers and common office equipment, as well as with MS Office products required.
• Must have excellent oral and written communication skills, strong analytical and problem‑solving skills, the ability to thrive and multi‑task in a dynamic, fast‑paced environment; be comfortable with cold calling, and the ability to adapt to a change when needed.

Preferred Qualifications

• Bachelor’s Degree preferred.

Physical Requirements and Work Conditions

• Work is normally performed in a typical interior/office or at-home work environment.
• Work involves sitting and standing for prolonged periods of time.

Acuity International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.

For OFCCP compliance, the taxable entity associated with this job posting is: Acuity-CHS, LLC