PROVIDER ENROLLMENT COORDINATOR - 67015302

Florida; Jacksonville (FL); On-site; USD 38,000 - 41,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays and one Personal/휴일

Health, life, dental, vision insurance

Retirement plan options

Job summary

Agency for Persons with Disabilities is hiring a PROVIDER ENROLLMENT COORDINATOR to manage recruitment, enrollment, and ongoing maintenance of iBudget waiver applicants. The role includes issuing and renewing Medicaid Waiver Service Agreements and processing provider changes of ownership.

The position requires background screening, travel as needed, and reporting to APD offices. Candidates must complete all required fields in the application and may be subject to Level 2 background checks.

Qualifications

• High School Diploma or equivalent.
• Valid Driver’s license or other efficient means of transportation to travel for work purposes.
• Proficient in Microsoft Office including Outlook, Teams, Excel, and Word.
• Must be able to multi- task.

Responsibilities

• Review incoming Medicaid Waiver provider applications and notify applicants of deficiencies within 30 days.
• Close applications and notify if the complete application is not received within 45 days of notice of deficiency.
• Maintain records of all correspondence with the applicant in the provider record.
• Enter and track MWSA dates in iConnect to ensure renewals are processed within designated time frames.

Skills

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

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PROVIDER ENROLLMENT COORDINATOR - 67015302

Date: Oct 26, 2026

Requisition No:886406

Agency: Agency for Persons with Disabilities

Working Title: PROVIDER ENROLLMENT COORDINATOR - 67015302

Position Number:67015302

Salary: $38,264.07 to $40,771.00 Annually

POSITION NUMBER: 67015302

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidaysand onePersonal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).

The Agency seeks team members who contribute to a culture that develops individuals and strengthens teams through transparency and a commitment to professional growth. Team members are expected to provide exceptional customer service, demonstrate humility, recognize and share credit with others, remain self-motivated, and exercise sound judgment and awareness in team interactions and group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

SALARY RANGE

$ 38,264.07- $40,771.00 Annually $1,471.69 - $1,568.11 Bi-weekly

Position Summary

This is a professional position responsible for all activities associated with the recruitment, enrollment and maintenance of iBudget waiver applicants; issuance and renewal of Medicaid Waiver Service Agreements (MWSA), processing provider expansion requests, and processing changes of ownership in APD iConnect. Responsibilities associated to this position are

The Work You Will Do

Review incoming Medicaid Waiver provider application packets and notify applicant of application deficiencies within 30 days. Close applications and send notice of closure if the complete application is not received within 45 days of notice of deficiency. Maintain record of all correspondence with the applicant in the provider record. Issue APD Initial iBudget Waiver Sign-off notice to applicants for submission to the AHCA provider enrollment portal once a complete application is received and applicant’s background screening clearance, education and experience has been verified.

Track provider progress through the AHCA application process, close out applicants who do not complete the process and notify State Office Provider Terminations team. Draft, route and issue the initial Medicaid Waiver Service Agreements for those who meet AHCA enrollment requirements. Enter and track MWSA dates in iConnect to ensure renewals are processed within designated time frames and executed agreements are in place prior to the expiration date of the current agreement. Prior to executing renewal agreements, ensure all Waiver enrollment requirements are met, including but not limited to ensuring the provider has current approved Level 2 background screening and has provided APD with a copy of the current Professional Business Liability Insurance policy naming APD as the certificate holder.

Enter new providers into APD iConnect including adding the MWSA and Business Liability Insurance expiration dates and maintain provider record in iConnect. Add all APD residential licensed providers in ABC for room and board payment processing in addition to other service providers only if general revenue payments will be issued to the provider.

Process requests for access to the AHCA Clearinghouse for provider applicants. Once enrolled, monitor re-screening compliance and process alerts to ensure providers adhere to time frames established in the Florida laws. Maintain communication with the State Office Background Screening unit related to the processing of exemption packets and other screening matters. Provide guidance on Background Screening requirements to provider applicants and existing providers as needed.

Provide technical assistance to providers in regard to service provision requirements. Refer provider to the TRAIN Florida unit for user account setup. Respond to provider inquiries in a timely way regarding Medicaid Waiver enrollment qualifications and processes. Conduct technical assistance with provider applicants related to the completion of the enrollment packet, and on required documentation evidencing qualifications, training, and experience.

Process requests for expansion with existing providers. Submit expansion denial action requests to State Office for their consideration. Communicate the expansion approval/denial to the requesting provider. Assist in the development and submission of Provider Agency Action Forms for providers who are being considered for termination.

Conduct provider recruitment activities, as needed, and target the recruitment of specific types of providers needed in the Region. Participate in meetings, conference calls, training, workshops/workgroups, and other miscellaneous activities as needed.

Performs other duties as assigned.

Conducts activities related to disaster planning.

Minimum Qualifications

• High School Diploma or equivalent.
• Valid Driver’s license or other efficient means of transportation to travel for work purposes.
• Must be Proficient in Microsoft Office including Outlook, Teams, Excel, and Word.
• Must be able to multi- task.

Knowledge, Skills, And Abilities

Ability to:

• Maintain, monitor and utilize tracking systems.
• Understand and use the Medicaid Waiver Services iBudget Handbook to ensure compliance with minimum qualifications for all provider applicants and ongoing enrollment requirements for Waiver providers.
• Travel to conduct enrollment activities as needed.

Demonstrate Skills in:

• Microsoft Office including Outlook, Teams, Excel, and Word.

Additional Information

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

Responses to the qualifying questions are required to be considered for this position.Answers to the qualifying questions must be verifiable based on your submitted application.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.