Provider Data Management Specialist

Beth Israel Lahey Health; Wakefield (MA); On-site; USD 34,000 - 52,000; Full time

Job summary

Beth Israel Lahey Health in Wakefield, MA is seeking a Provider Data Management Specialist to oversee the day-to-day administration and optimization of credentialing, privileging, and enrollment databases. You will ensure data integrity, security, and timely reporting while partnering with internal teams and vendors to improve systems.

The role requires strong analytical skills, experience with credentialing workflows, and the ability to train users and support system implementations.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Experience with credentialing software and provider data management is preferred.
• Strong knowledge of credentialing, privileging, and provider enrollment processes in healthcare.

Responsibilities

• Administer and maintain credentialing-related databases.
• Act as SME for credentialing database applications and data integrity.
• Generate routine and ad hoc reports for operational and regulatory needs.
• Coordinate with vendors and IT teams on system enhancements and issue resolution.
• Provide training and ongoing support to database users.

Skills

Database management

Data reporting

Analytical skills

Communication skills

Education

High School Diploma or GED

Associate degree preferred

Tools

MD-Staff credentialing software

Excel reporting tools

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The Provider Data Management Specialist is responsible for the day-to-day administration, maintenance, support, and optimization of database systems that support provider credentialing, privileging, and enrollment functions. This role serves as the primary functional and technical resource for credentialing-related databases, ensuring data integrity, system effectiveness, reporting accuracy, and compliance with organizational and regulatory requirements. The Provider Data Management Specialist partners with internal stakeholders, vendors, and information systems teams to support provider data management and operational processes.

Job Description

Essential Duties & Responsibilities including but not limited to:

Database Administration & System Support

• Administer and maintain databases utilized to support credentialing, privileging, and provider enrollment operations.
• Serve as the functional and technical subject matter expert for credentialing database applications.
• Monitor system performance and data quality to ensure accurate, timely, and reliable information.
• Coordinate with software vendors and information technology teams on system enhancements, upgrades, troubleshooting, and issue resolution.
• Ensure database integrity, security, confidentiality, and compliance with applicable organizational policies and standards.
• Develop, maintain, and update system configuration elements, forms, templates, rosters, reports, and tracking mechanisms.

CAQH Data Support

• Provider enrollment platform management
• Data governance and audits
• NCQA/CMS/accreditation reporting support
• Provider directory data integrity
• Cross-functional support for Credentialing, Enrollment, and Facility Credentialing operations Reporting and Data Management
• Generate routine and ad hoc reports to support operational, regulatory, and leadership needs.
• Analyze and validate provider and credentialing data to support business decision-making and compliance activities.
• Develop reports and data extracts to support credentialing, privileging, enrollment, and operational initiatives.
• Maintain accurate provider data and support data governance efforts.

Training And Stakeholder Support

• Provide training and ongoing support to database users.
• Serve as a liaison among Medical Staff Services personnel, operational leaders, information systems teams, and external vendors.
• Support system implementations, upgrades, testing, and process improvement initiatives.
• Promote excellent customer service and collaborative relationships with internal and external stakeholders.

Quality, Compliance, And Organizational Support

• Maintain compliance with all organizational confidentiality, privacy, and security requirements.
• Participate in quality improvement initiatives and departmental projects.
• Complete required education and training programs.
• Perform additional duties and special projects as assigned to support operational needs.

Organizational Requirements

Maintain strict adherence to all BILH and BILHPN Policies. Maintain courteous and effective interactions with colleagues and providers, and stakeholders. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adhere to customer service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications

• High School Diploma or GED required. Associate degree in Computer Science, Information Technology, Health Information Management, Business Administration, or a closely related field preferred.

Experience

• Knowledge of MD-Staff credentialing software and associated applications strongly preferred.
• Experience supporting MD-Staff system administration, provider data management, reporting, workflow configuration, and credentialing database maintenance preferred.
• Knowledge of credentialing, privileging, provider enrollment, and practitioner data management processes within a healthcare environment.
• Strong understanding of database management principles and system administration.
• Advanced analytical and reporting skills, including data collection, validation, management, and presentation.
• Experience supporting application management, testing, and project implementation activities.
• Proficiency with Microsoft Office Suite, including Excel reporting and data analysis tools.
• Excellent written, verbal, organizational, and interpersonal communication skills.
• Ability to prioritize multiple assignments and work independently in a fast-paced healthcare environment.

Pay Range

$25.00 - $38.00

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled