Protective Services Specialist 1/2/3 Juneau (063402)

Alaska State Troopers; Juneau (AK); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance Benefits; RetirementBenefits

Job summary

The Office of Children’s Services in Juneau, Alaska, is seeking Protective Services Specialists (PSS) 1/2/3 to oversee child protection services across units, including investigations and assessments. The role involves coordinating with families, Tribal/Community Partners, and courts, with potential field work in remote communities.

Applicants should have competency-based MQs, strong writing skills, and the ability to manage a heavy workload independently while working with a team to ensure

Qualifications

• Competency based minimum qualifications apply as explained in MQ instructions.
• Strong writing and documentation skills required.
• Ability to manage workload independently and collaborate with partners.

Responsibilities

• Investigate reports of child abuse/neglect and develop intervention plans.
• Coordinate with families, Tribes/Community Partners, and guardians.
• Prepare reports for the Court and provide in-home services when needed.
• Travel to communities and work after hours/on-call as required.

Skills

Self-Management

Stress Tolerance

Teamwork

Job description

\"This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study.\"

The Department of Family & Community Services is recruiting for Protective Services Specialist 1/2/3 in Juneau!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

Please check our residency definition to determine if you qualify.

What You Will Be Doing:

As a Protective Services Specialist (PSS), responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both.

This case carrying position has a wide range of duties, including investigating reports of child abuse and/or neglect, prepare plans for intervention by soliciting the cooperation of the family and others, and gather information about family dynamics/functionality, develop plans to ensure child safety while assisting parents in addressing their diminished protective factors, place children out of the home with a relative or licensed foster home when necessary, provide ongoing and/or in-home services to families, write and submit reports to the Court, work closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody and make referrals to other service providers and agencies.

OCS has opportunities across several units. During the hiring process, we work with applicants to match them with a position that best aligns with their strengths, experience, and interests.

Strong writing skills, the ability to manage your workload independently, and a collaborative approach are important in ensuring the safety and well-being of children throughout Alaska. Child protection work can involve making critical decisions in urgent situations. Staff must be prepared to respond quickly and confidently to protect children and maintain their own safety, including in situations that may involve potential physical risk.

Mission and Values/Culture:

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our Core Values Hope, Integrity, Respect and Empathy.

Benefits of Joining Our Team:

• \"Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year.\"

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.

While this is a field-based position that involves working in the community, part-time teleworking within the duty station may be an option upon eligibility.

Working Environment You Can Expect:

The Office of Children’s Services in Juneau. For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles. The typical workweek may include some caseworker visits at school or in resource family homes, virtual and in-person court attendance, and working independently in an office setting. More information about the Juneau OCS location can be found on our website.

Work Schedule

The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children’s Services (OCS) requires staff to work after hours and on-call, work in the evenings and weekends as well as weekdays, so overtime is also an expectation when deemed necessary.

Travel

Frequency of travel is expected to 0-2 times a month or 0-2 times a year. There may be day trips and occasional overnight stays in rural conditions with some exposure to extreme weather conditions in the winter. Travel in outlying areas may involve small aircraft and overnight stays. Child protection work requires traveling both on the road system as well as required travel on small planes to rural villages in Alaska, often located significant distances apart in isolated communities.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.