Protective Services Officer Unarmed – Anderson Hospital

Mercy Health; Cincinnati (OH); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Medical, dental, vision, prescription

Paid time off

Tuition assistance

Descripción de la vacante

Mercy Health is seeking a Protective Services Officer to safeguard patients, visitors and staff across facilities. You will patrol grounds, monitor CCTV, and respond to security incidents while enforcing hospital policies.

Role requires 1–2 years in security or related fields, a valid driver’s license, and BLS certification within 6 months of hire. Training includes TASER readiness and non-violent crisis intervention.

Formación

• High school diploma or GED is required.
• Vocational/Technical degree is preferred.
• Valid driver’s license is required.
• BLS Basic Life Support required within 6 months of hire.
• RSFH licensure requirements (armed – TASER) within 6 months and TASER Training within 60 days.

Responsabilidades

• Escort patients, visitors and staff; patrol grounds; mitigate environment of care safety hazards.
• Deterrent patrols of hospital property including all parking lots and decks.
• Enforce policies: parking, visitation, drug enforcement, and smoking.
• Monitor hospital activity on CCTV and respond to escalating situations.
• Intervene in confrontations as needed.
• Document duties via daily logs and incident reports.

Conocimientos

Microsoft Word

Defensive tools safety

Radio comms

Report writing

Access control

Clinical coordination

Effective communication

Educación

High school diploma or GED

Vocational/Technical degree

Herramientas

Access control software

Descripción del empleo

Job Summary

Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Required Licensing & Certifications

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• RSFH Specific - RSFH Specific: Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines and maintained thereafter.

Experience

• 1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities

Hard/Tech/Clinical Skills:

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Training

• Non-Violent Crisis Intervention Training (Required within 6 months of hire)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affir...