Protective Intelligence Director

zerohash; Town of Tonawanda (NY); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Healthcare Insurance

Vision & Dental Insurance

Equity

Maternity & Paternity leave

WeWork All Access Membership

WFH Yearly Stipend

L&D Yearly Stipend

Job summary

zerohash is seeking a hands-on Protective Intelligence lead to own daily operations and case decisions for executive protection and digital risk management. You will monitor threats, assess cases for top executives, and coordinate with vendors and legal teams, including international travel security planning.

You’ll manage after-hours escalations, build relationships with law enforcement, and work directly with senior leadership to safeguard our people and assets.

Qualifications

• Background in corporate security, executive protection, protective intelligence, or law enforcement/federal investigative experience.
• Familiarity with OSINT research and digital-risk monitoring tools is a plus, not required on day one.
• Comfortable being the single point of accountability.
• Sound judgment with sensitive personal information about executives and their families, and the discretion that comes with it.
• Able to work directly and credibly with senior leaders and their support staff without a layer of management in between.
• Available for time-sensitive escalations outside standard hours as the primary after-hours escalation contact, with backup coverage from Risk leadership.
• Experience building relationships with law enforcement or government liaison work is a meaningful plus.

Responsibilities

• Monitor, triage, and remediate digital risk alerts, online impersonation, and brand abuse.
• Assess and manage threat cases for executives and their families with appropriate sensitivity and rigor.
• Determine executive protection coverage and travel-related security risks, including international travel.
• Conduct risk assessments for residential physical security, company office locations, and hosted events or public appearances.
• Build law enforcement relationships and coordinate with Legal prior to engagement.
• Manage digital risk monitoring vendors, program budget, and documentation.
• Deliver security awareness briefings to enrolled executives and report activity to leadership.

Skills

Executive protection

Digital risk monitoring

Vendor management

Crisis management

Tools

OSINT tools

Vendor management tools

Job description

About The Job

Protective Intelligence is zerohash’s security function responsible for the safety of our people.. This is a hands-on, individually accountable role: you’ll own daily operations and case decisions directly, from monitoring and triage through vendor management and executive travel security planning.

About The Job

Protective Intelligence is zerohash’s security function responsible for the safety of our people.. This is a hands-on, individually accountable role: you’ll own daily operations and case decisions directly, from monitoring and triage through vendor management and executive travel security planning.

Responsibilities

• Monitor, triage, and remediate digital risk alerts, online impersonation, and brand abuse.
• Assess and manage threat cases for executives and their families with appropriate sensitivity and rigor.
• Determine executive protection coverage and travel-related security risks, including international travel.
• Conduct risk assessments for residential physical security, company office locations, and hosted events or public appearances.
• Build law enforcement relationships and coordinate with Legal prior to engagement.
• Manage digital risk monitoring vendors, program budget, and documentation.
• Deliver security awareness briefings to enrolled executives and report activity to leadership.

Requirements

• Background in corporate security, executive protection, protective intelligence, or law enforcement/federal investigative experience
• Familiarity with OSINT research and digital-risk monitoring tools is a plus, not required on day one
• Comfortable being the single point of accountability
• Sound judgment with sensitive personal information about executives and their families, and the discretion that comes with it
• Able to work directly and credibly with senior leaders and their support staff without a layer of management in between
• Available for time-sensitive escalations outside standard hours as the primary after-hours escalation contact, with backup coverage from Risk leadership
• Experience building relationships with law enforcement or government liaison work is a meaningful plus

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

About Zerohash

zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.

The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.

zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zerohash infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.

The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.

To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.

zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.

At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.

The zerohash Culture

All zerohash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to become creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you’re interested in.