Protech ADM Field Trainer

Caliber Collision; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

Laptop

401K

Health care packages

Job summary

Protech Automotive Solutions is seeking a Training Delivery & Certification Specialist to advance installation training across multiple certification levels. You will certify technicians to Protech quality and safety standards, and onboard new installation talent as the program scales.

Travel up to 50–60% to installation sites, provide on-site coaching, capture field procedures, and collaborate with the Training Manager to ensure content consistency and best practices across markets.

Qualifications

• High school diploma or technical school graduate; associate degree preferred.
• 3+ years hands-on experience in vehicle/equipment installation or related field.
• Background in diagnostics, telematics, or after-market hardware installation preferred.
• Experience training or mentoring technicians; structured curriculum delivery valued.
• Excellent communication and presentation skills; willingness to travel 50–60%.

Responsibilities

• Deliver installation training and certification curriculum across levels.
• Conduct hands-on assessments ensuring safety and quality standards.
• Certify technicians and onboard new installation talent as programs scale.
• Provide on-site coaching and support during live installs.
• Capture field procedures and contribute to training content updates.

Skills

Training delivery

Field coaching

Certification

Vehicle diagnostics

Education

Associate degree in automotive technology

High school diploma or technical school graduate

Tools

LMS

Microsoft Office

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Essential Duties and Responsibilities

Training Delivery & Certification

Deliver installation training and certification curriculum in the field across all certification levels, using the standards, materials, and delivery model established by the Mobile Installation Partnerships Training Team.

Conduct hands‑on certification assessments and skills evaluations, verifying that technicians can install to Protech quality, safety, and customer‑experience standards before they are released to work independently.

Certify Protech's existing ADAS and ADM technicians into the mobile installation program, and onboard and certify new installation technician talent as the segment scales.

Document assessment results, certification status, and recertification activity accurately and on time in the LMS and related tracking tools.

Deliver re‑certification and refresher training as hardware, vehicle platforms, and installation procedures change.

Field Coaching & Quality Support

Provide on‑site coaching and side‑by‑side support to technicians and installation partners during live installs, correcting practices in the moment and reinforcing standard procedures.

Observe installs across the full range of fleet vehicles—passenger vehicles, tractor trailers, heavy equipment, and specialty platforms—and identify skill gaps, recurring errors, and safety concerns.

Escalate quality trends, procedural gaps, and content inaccuracies to the training team, and support corrective training where field performance indicates a need.

Support new‑market and new‑partner launches by conducting initial trial installs and delivering the training required to have a certified, ready workforce in place ahead of demand.

Content Support & Field Procedure Capture

Capture field procedures during new installs to include proper wire routing, hardware/sensor/ camera mounting locations, and vehicle‑specific variations and submit source material to the Training Team for inclusion in installation job aids and SOPs.

Pilot and provide feedback on new job aids, quick‑reference guides, and training content before final release.

Help maintain consistency of delivery across markets and partners by using the current, version‑controlled versions of all training materials.

Partnership & General

Serve as a day‑to‑day training point of contact for installation partners and technicians in assigned markets.

Champion a culture of safety, quality, and technical excellence within the mobile installation workforce.

Execute special projects and other duties as assigned by the Training Manager and Operations leadership.

Qualifications and Education Requirements

High school diploma or technical school graduate; associate degree in automotive technology, heavy equipment technology, education, or a related field preferred. 3+ years of hands‑on experience in vehicle or equipment installation, service, or technical fields, including exposure to the heavy equipment space (e.g., tractor trailers, off‑highway, construction, or fleet heavy vehicles) in addition to automotive/light‑vehicle work. Background in advanced vehicle diagnostics, telematics, or electronic/aftermarket hardware installation strongly preferred. Experience training, mentoring, or coaching technicians, whether formally as a trainer or informally as a lead technician; experience delivering structured curriculum is highly valued. Excellent communication, facilitation, and presentation skills, both in person and virtually, with the ability to adapt instruction to varying experience levels. Comfortable working hands‑on at installation sites and able to travel an estimated 50–60% within all installation markets. Working knowledge of Microsoft Office and related programs ASE, I‑CAR, OEM, or relevant equipment/installation certifications preferred and must be maintained where applicable. MECP (Mobile Electronics Certified Professional) certification is a preferred but not required. Candidates holding MECP certification at any level (Basic, Advanced, or Master Installer) will be given preference, and non‑certified hires may be supported in pursuing it. Must have a valid driver's license and the ability to pass an MVR check. Protech uses E‑Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.

• Our benefits are some of the best in the industry.
• Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.