Property Reconstruction Estimator/Project Manager

ServiceMaster Restore of Greater Pittsburgh; Oakmont (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

401k with company matching

Paid time off including holidays

Monthly performance-based incentives

Company paid life insurance

Short and long-term disability

Employee discounts

Job summary

ServiceMaster of Greater Pittsburgh is seeking a Repair & Reconstruction Project Manager to inspect properties, assess damage, prepare scopes and estimates, and manage repairs to restore residential, commercial, and institutional properties to pre-loss condition.

Collaborate with property owners, insurance professionals, adjusters, and contractors to develop repair plans and deliver projects on time, within scope, and with strong sales, communication, and project management skills.

Qualifications

• 3-5 years’ experience in the Disaster Restoration field.
• Valid and Insurable Pa. Driver's License.
• Criminal background and Drug Screening required.
• Willingness to meet clients outside of regular business hours.
• Strong verbal and written communication skills.
• Experience with Xactimate estimating software.
• Experience with complete residential and light commercial repair and reconstruction.
• Ability to build rapport and close deals.

Responsibilities

• Respond to assigned leads to inspect and scope damages from fire, water, smoke and storms.
• Present professional introductions to property owners and the company.
• Prepare on-the-spot presentations to owners or their representatives.
• Explain the company value proposition and lead clients to the right decision.
• Obtain signed documents after client approval.
• Conduct detailed inspections to create comprehensive scope and quotes.
• Provide photos and drawings to support scope and quotes for clients and insurers.
• Use technology to expedite repair, reconstruction and remodeling delivery.
• Present scope and plans to obtain buy-in from property owners.
• Negotiate with insurance representatives to agree on scope and costs.

Skills

Sales experience

Customer service

Project management

Communication

Technology proficiency

Estimating

Education

High school diploma or college degree

Tools

Xactimate estimating software

Job description

Position Overview:

Are you...

• An experienced property damage repair and reconstruction specialist
• Looking to be part of team that seeks to provide a legendary customer experience
• A experienced in home sales professional looking for a great new opportunity
• Someone who enjoys helping people in their time of need.
• Experienced working with insurance companies and their customers to return damaged properties to pre damage condition. Are you an experienced Remodeling and Building Company Owner looking to transition from all the issues of business ownership and join a team where your experience, skills and passion will be used as part of our team.?

Join ServiceMaster of Greater Pittsburgh’s experienced disaster restoration team as a Repair & Reconstruction Project Manager. Conduct property inspections, assess damage, prepare scopes and estimates, and manage repairs to restore residential, commercial, and institutional properties to pre-loss condition.

Work directly with property owners, insurance professionals, adjusters, and contractors to develop repair plans, negotiate agreements, and deliver projects on time and within scope. Use strong sales, communication, customer service, estimating, and project management skills to guide clients through water, fire, smoke, flood, and storm damage.

ServiceMaster of Greater Pittsburgh is a long-standing Western Pennsylvania restoration and reconstruction company providing emergency restoration, repair, reconstruction, environmental services, and catastrophic response. Our team is committed to exceptional customer service and helping clients navigate unexpected property damage.

General Description of Duties

• Responding to assigned leads to inspect and provide scope for damages from fire, water, smoke and storms.
• Present extreme professionalism as you introduce yourself and company to the property owner.
• Quickly access the needs of the property and client and prepare on the spot presentation to property owners or representatives.
• Present the company value proposition to the customer selling yourself, the process and the company.
• Explain in detail what needs to happen and lead the client to the right decision.
• Obtain all required signed documents once the client gives the go ahead.
• Do a detailed inspection of the damages to the building for purpose of creating a comprehensive scope and quote
• Provide photos, drawings, and other details to support the repair scope and quote you will provide to the property owner as well as the insurance company.
• Use technology to expedite the successful delivery of repair, reconstruction and remodeling services
• Present detailed scope and plans to property owners to obtain their understanding and buy in for your proposal
• Negotiate with insurance representatives to arrive at agreed scope and cos for projects

What you will enjoy when working here:

• An opportunity to work as part of a team that delivers much needed services and products to homes and businesses that have undergone property damage as result of fire, flood, and storms.
• An opportunity to grow and make a strong contribution to a growing company while fulfilling your personal needs.
• Competitive compensation based on experience.
• On call compensation for participating in Emergency on call program
• Healthcare benefits
• 401k with company matching contribution.
• Paid time off including paid holidays, Vacation etc.
• Monthly performance-based incentives.
• Industry and professional training opportunities
• Company paid life insurance, short and long-term disability coverage.
• Employee discounts
• Work in a recession proof industry
• Fun Family like work atmosphere

Job Requirements

• High school graduate or college degree preferred.
• 3-5 years’ experience in the Disaster Restoration field
• Valid and Insurable Pa. Driver's License
• Criminal background and Drug Screening required.
• Willingness to meet clients outside of regular business hours.
• Good verbal and written and communication skills.
• Strong ability to use technology to improve scoping, estimating and sales presentations
• Experience with Xactamate estimating software
• Experience with complete residential and light commercial repair and reconstruction
• Must be able build rapport easily and establish trust, leading to lasting customer relationships.
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Some work required outside of traditional working hours as part of our emergency response program.

Additional Desired Job Requirements

• Experience with Xactimate estimating software is considered a major requirement
• Sales experience is not required but this is a consultative sales position that requires willingness to close deals.
• Highly motivated, strong work ethic that enjoys the challenges of working in the property repair industry
• Outstanding customer service , sales and project follow through skills
• Ability to make strong informed decisions regarding creating a plan for restoring property damaged by fire, water, and storm.
• We are looking to fill positions in Allegheny and Beaver County

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 50 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Crawling, bending and stooping and reaching to provide materials inspections and conditions assessments.
• Moving, setting, and using step ladders and extension ladders to 16 ft
• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
• Be capable of quickly accessing conditions, draw on training and experience to quickly come up with a solution and communicate to both the property owner and the office/production teams.
• Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.