Property Operations & Leasing Assistant

Gene B. Glick Company; Indianapolis, Northern (IN, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Vacation time and paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K with matching

Job summary

Gene B. Glick Company seeks an Assistant Property Manager for Bradford Lake, a 358-unit community in Indianapolis. You will assist the Property Manager, handle leasing, resident inquiries, and rent collections, and help coordinate maintenance and reports.

You should be detail-oriented, able to communicate effectively, and willing to travel for training. Bilingual in Spanish is a plus; valid driver's license required. We offer a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Property management experience preferred.
• Must be detail oriented and organized.
• Must have a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate features and benefits, explain terms of occupancy.
• Close the sale with prospective residents and obtain a holding deposit and application.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files.
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Skills

Detail oriented

Organized

Communication skills

Spanish language (bonus)

Education

High school diploma or equivalent

Job description

Gene B. Glick Company seeks an Assistant Property Manager for Bradford Lake, a 358-unit community in Indianapolis. You will assist the Property Manager, handle leasing, resident inquiries, and rent collections, and help coordinate maintenance and reports.

You should be detail-oriented, able to communicate effectively, and willing to travel for training. Bilingual in Spanish is a plus; valid driver's license required. We offer a comprehensive benefits package.