Property Manager - Everbend Tarrytown, Tarrytown, NY

Rose Associates; City of White Plains (NY); Vor Ort; USD 85.000 - 95.000; Vollzeit

Benefits dieser Stelle

Incentive pay

Full benefits

Zusammenfassung

Rose Associates seeks a skilled Community Manager to lead leasing activity, drive resident satisfaction, and optimize financial performance across our White Plains properties. You will supervise leasing staff, enforce policies, and coordinate with compliance, accounting, and operations to achieve occupancy goals.

You will manage owner relationships, review lease packages, oversee vendor contracts, and ensure regulatory compliance while mentoring a team and delivering exceptional resident

Qualifikationen

• Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience.
• A minimum of 5 years of multifamily residential community management experience.
• Proficiency with community management software including Yardi, RentCafe and related tools.
• Technical knowledge of building operations and maintenance.
• Strong financial skills with knowledge of GAAP and leasing practices.

Aufgaben

• Oversee leasing activity to achieve budgeted occupancy and retention targets.
• Drive resident satisfaction and manage programs for retention and renewals.
• Coordinate with compliance, leasing, and accounting teams on lease packages and reporting.
• Lead a team of Resident Managers and leasing staff, setting goals and ensuring staff development.
• Negotiate service contracts and manage vendor relationships to support operations.

Kenntnisse

Customer service

Leadership

Vendor management

GAAP knowledge

Lease management

Ausbildung

Bachelor’s degree in business, marketing, real estate, or finance

Tools

Yardi

RentCafe

Elise AI

iLuvLeasing

On-Site

Jobbeschreibung

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [e-mail].

Overview

Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed).

Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential community, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces.

Essential Job Functions

• Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations
• Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms
• Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives
• Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies
• Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained
• Communicate with residents in a timely manner to address their concerns effectively
• Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents
• Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment
• Recruit, train, and lead a unified team to ensure streamlined community operations
• Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations
• Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager
• Supervise ongoing construction for new buildings
• Negotiate service contracts and ensure adherence to contractual obligations
• Be available after-hours for emergencies, resource coordination, and implementation of corrective action
• Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork
• Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports
• Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible
• Process invoices through the AP system and manage vendor payments
• Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction
• Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances
• Position may be required to perform duties outside their normal responsibilities as needed

Qualifications

• Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience
• A minimum of 5 years of multifamily residential community management experience
• Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site,Elise AI, RentCafe and Yardi
• Technical knowledge of building operations and maintenance
• Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire
• Must be available to work weekends (Saturdays and Sundays) as needed

In addition to base compensation, significant incentive pay and full benefits packages are available.

Annual salary range - $85,000 - $95,000