Property Manager-Waterford Creek

RADCO; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonuses

Health, Dental, Life Insurance

401(k) match up to 6%

Telemedicine

Maternity & Parental Leave

PTO from hire

Team building events

Learning & development

Job summary

RADCO is seeking a Property Manager for Waterford Creek in Charlotte, NC. Lead the office and maintenance teams, manage budgets, and drive resident satisfaction and property performance.

You will oversee marketing plans, financial reporting, vendor relations, and KPI achievement while ensuring curb appeal and community standards. Travel within local market is possible and a valid driver's license is required.

Qualifications

• Minimum three years’ experience as a Property Manager in the multi-family industry.
• Proven marketing skills and ability to develop a property marketing plan and oversee outside marketing.
• Strong financial acumen and ability to read, interpret, and update financial reports and statements.
• Excellent interpersonal skills for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
• Ability to de-escalate and respond sensitively to customer service-related concerns.
• Strong leadership skills and ability to delegate and manage a team.
• Proficient in Microsoft Word, Excel and Outlook.
• YARDI® experience is preferred but not required.

Responsibilities

• Train, empower, and motivate the office and maintenance team through team-building activities, 1 on 1 meetings, continuous support and training, providing feedback, etc.
• Assist in budget preparation and manage expenses to align with property goals.
• Responsible for office operations, communicating policies and procedures, ensuring quality curb appeal, and community cleanliness.
• Partner with Maintenance Supervisor to ensure all maintenance related activities are in alignment with property goals.
• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Ensures property financial performance and a great resident experience while meeting property specific KPI’s.
• Implement lead capture forms or contact methods to gather information from potential customers interested in leasing.
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed.
• Manage and maintain vendor relationships, to include vendor packets, schedules, and billing.

Skills

Property management

Marketing

Financial acumen

Interpersonal skills

Leadership

Microsoft Word

Excel

Outlook

YARDI

Tools

YARDI

Job description

Position:Property Manager-Waterford Creek

Location: Charlotte, NC

Job Id:3020

# of Openings:1

Envision being part of an organization that has been recognized as one of the top–rated workplaces in the multifamily industry. Your search for the perfect home ends here. RADCO was awarded Best Places to Work in Multifamily 5 years in a row. We also offer outstanding benefits!

RADCOis seeking a inspiring leader, team builder, someone who knows how to empower and hold others accountable. Are you an empathetic problem solver, a multi-tasker, and someone who can drill down to the details while seeing the big picture? If so, this is the perfect opportunity for you. RADCO is seeking a Property Manager to join our incredibly talented team.

At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. Our success comes from a team member-first philosophy, where we empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service.

• Competitive Salary and Quarterly Pay-for-Performance Bonuses
• 100% of the employee-portion for medical, dental, life and AD&D Insurance
• 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
• Access to Telemedicine and a robust Employee Assistance Program (EAP)
• Paid Maternity & Parental Leave
• Accrued Paid Time Off (PTO) immediately upon hire
• Team building, Industry & Volunteer events.
• Ongoing learning & development opportunities tied to personal and professional goals

Qualifications:

• Minimum three years’ experience as a Property Manager in the multi-family industry
• Superb marketing skills with the ability to develop a property marketing plan and oversee outside marketing
• Strong financial acumen and ability to read, interpret, and update financial reports and statements
• Excellent interpersonal skills providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
• Ability to de-escalate and respond sensitively to customer service-related concerns
• Strong leadership skills and ability to effectively delegate and manage a team
• Proficient in Microsoft Word, Excel and Outlook
• YARDI® experience is preferred but not required

Must possess and maintain a valid driver's license and reliable transportation. Team members may be required to use their personal vehicle for business-related travel within the local market area, including visits to competitor properties, company locations, or other business purposes. Mileage reimbursement will be provided in accordance with company policy.

Duties & Responsibilities:

• Train, empower, and motivate the office and maintenance team through team building activities, 1 on 1 meetings, continuous support and training, providing feedback, etc
• Assist in budget preparation and manage expenses to align with property goals
• Responsible for office operations, communicating policies and procedures, ensuring quality curb appeal, and community cleanliness
• Partner with Maintenance Supervisor to ensure all maintenance related activities and initiatives are in alignment with property goals
• Promote resident satisfaction and retention by responding to concerns, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Ensures property financial performance and a great resident experience while meeting property specific KPI’s
• Implement lead capture forms or contact methods to gather information from potential customers interested in leasing
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to Regional Managers regarding owner requests as needed
• Manage and maintain vendor relationships, to include vendor packets, schedules, and billing

Travel may be required within the local market area. Such travel may include, but is not limited to, marketing efforts, visiting competitor locations, participating in training, etc. Ownership of a personal vehicle is not a requirement for this position. RADCO encourages carpooling and the use of shared transportation whenever practical.