Property Manager, Multifamily (Affordable)

cw; Washington (District of Columbia); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid time off

Sick time

Volunteer days

Paid holidays

Parental leave

Health insurance

Résumé du poste

Cushman & Wakefield is seeking a Property Manager for an affordable multifamily community in Washington, DC. You will direct on-site operations, oversee leasing, maintenance, and budget controls while ensuring high resident satisfaction and strong lease performance.

You will mentor a tight-knit team of leasing and maintenance staff, coordinate marketing programs, and ensure adherence to company standards and regulatory requirements. On-site duties and travel are expected.

Qualifications

• Bachelor's degree preferred.
• Washington, D.C. Real Estate License preferred.
• Washington, D.C. Property Manager License required within 6 months of start.

Responsabilités

• Oversee affordable community operations in a fast-paced environment.
• Provide superior service to residents and prospects to increase renewals and revenue.
• Lead and develop a high-performing on-site team (leasing, maintenance, customer service).
• Manage leasing/marketing goals with staff and budgets.
• Ensure compliance with C&W policies and procedures.

Connaissances

Effective communication

Customer service

Team leadership

Budgeting

Forecasting

Lease administration

Sales and marketing

Policy adherence

Staff supervision

Communication with residents

Formation

Bachelor's degree preferred

Washington, DC Real Estate License preferred

DC Property Manager License required within 6 months

Outils

Yardi

Microsoft Office

Description du poste

Job Title

Property Manager, Multifamily (Affordable)

Job Description Summary

Multifamily Property Managers are responsible for maintaining our affordable communities to the highest standard, always ensuring high-level of service. Multifamily Property Managers are also responsible for motivating high-performing teams to maximize the performance of the affordable property.

Job Description

ESSENTIAL JOB DUTIES

• Ensuring the smooth running of our affordable community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield's mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for affordable community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES

• Effective communication and customer service skills
• Computer literate, including Yardi, Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned

IMPORTANT EDUCATION

• Bachelor's Degree preferred.
• Washington D.C. Real Estate License preferred.
• Washington D.C. Property Manager License required, must attain within 6 months of start date, if not held upon hire.

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience required, including 1+ years Affordable focused, LIHTC, tax credit property alignment.
• Yardi systems experience preferred.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 25% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25