Property Manager: Guest Experience & Operations Leader

The Siegel Group; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

The Siegel Group is seeking a Property Manager to oversee daily property operations, driving occupancy, guest satisfaction, and operational efficiency. You will supervise on-site staff, enforce brand standards, and ensure a clean, safe, and positive stay for guests while coordinating maintenance, revenue, and collections.

The role requires leadership, organization, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum 3 years of experience in property management or hospitality operations.
• Strong leadership, customer service, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Legally authorized to work within State and Federal guidelines.

Responsibilities

• Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
• Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
• Enforce all company standards.
• Assist in marketing efforts while maintaining property quality standards.
• Verify available rooms and monitor employee productivity and daily reports.
• Verify room cleanliness and readiness for occupancy.
• Schedule necessary maintenance on the exterior of the property and within guest units.
• Ensure rent and past due balances are collected, including applicable late fees.
• Supervise site employees including scheduling, discipline, timecards, training, and task assignments.
• Ensure guest satisfaction through excellent customer service and timely completion of work orders.
• Participate in weekly and monthly meetings.
• Perform other duties as assigned.

Skills

Property Management

Leadership

Customer Service

Organizational Skills

Budgeting

Job description

The Siegel Group is seeking a Property Manager to oversee daily property operations, driving occupancy, guest satisfaction, and operational efficiency. You will supervise on-site staff, enforce brand standards, and ensure a clean, safe, and positive stay for guests while coordinating maintenance, revenue, and collections.

The role requires leadership, organization, and the ability to manage multiple priorities in a fast-paced environment.