Property Manager

MJW Investments, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 72,000; Full time

Job summary

MJW Investments, Inc. is seeking an on-site Property Manager to supervise day-to-day operations across our multifamily assets. You will be the link between our centralized management team and property staff, ensuring exceptional resident experiences and asset value.

You will lead onsite teams, manage budgets, oversee rent collection, and coordinate with vendors to maintain property standards. Strong communication and hands-on leadership are essential for success in this role.

Qualifications

• Minimum two years of multifamily property management experience.
• Strong tenant relations and lease compliance experience.
• Experience leading onsite teams and coordinating vendors.
• Proficiency with property management software (Yardi or similar).
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Foster strong relationships with residents and address concerns promptly.
• Oversee move-in/move-out processes and lease compliance.
• Manage daily property operations and ensure policy adherence.
• Coordinate maintenance requests and timely resolutions.
• Lead onsite teams and manage vendor relationships.
• Collaborate with corporate leadership on best practices.
• Develop and monitor property budgets and oversee rent collection.
• Enforce policies and drive resident retention initiatives.
• Communicate with supervisor and participate in strategy calls.

Skills

Property management experience

Tenant relations

Team leadership

Yardi or similar PM software

Communication

Organizational skills

Multitasking

Education

Bachelor's degree in business/Property Management or related field

Tools

Yardi

Job description

Job Description

Job DescriptionOn-site Property Manager

Location: The Ridge at BellevueDepartment: OperationsReports to: Regional ManagerFLSA Status: Exempt

Who We Are

MJW Investments is a premier real estate investment firm specializing in the acquisition, development, and management of multifamily and student housing properties. We focus on revitalizing communities and enhancing lifestyles through innovative urban redevelopment.

Our mission is to reposition and revitalize properties, fostering economic growth while enriching the lives of the residents we serve. Recognized by the

Los Angeles Business Journal

as one of Southern California's largest developers, we are dedicated to community-driven, transformative projects.Learn more about us onLinkedIn or visit our website!

What We’re Looking For

MJW is seeking an enthusiastic and driven Property Manager to join our team. This isn't a just a desk job- we're looking for someone who thrives in a collaborative environment, seamlessly connects with tenants, vendors and team members and takes pride in maintaining beautiful, well managed properties.You will be the link between our centralized property management team and the day-to-day operations of our properties.Fostering tenant retention, and preserving asset value through strategic management,cultivate strong relationships, address concerns, and drive initiatives that enhance community satisfaction and operational efficiency.The Property Manager plays a pivotal role in ensuring an exceptional living experience for our residents.

What You'll Be Doing

Resident & Tenant Relations

• Foster strong relationships with residents by creating a positive and engaging community experience.
• Address tenant concerns promptly, ensuring a high standard of customer service.
• Oversee move-in and move-out processes, ensuring lease compliance and smooth transitions.

Property Operations & Compliance

• Manage daily property operations, ensuring efficiency and adherence to company policies.
• Coordinate maintenance requests and ensure timely resolution to maintain property standards.
• Conduct property inspections to ensure compliance with company, local, state, and federal regulations.

Team Leadership & Vendor Management

• Lead, manage, and mentor onsite teams, fostering a culture of accountability and high performance.
• Build and maintain vendor relationships, ensuring timely service and cost-effective operations.
• Collaborate with corporate leadership to implement best practices in property management.

Financial & Asset Management

• Work with the management team to develop and monitor property budgets.
• Oversee rent collection, enforce lease policies, and reduce delinquency rates.
• Implement asset management strategies to enhance property value and financial performance.
• Work with maintenance supervisor to ensure property turns are completed within the policy standard. Give direction to maintenance, vendors, and rehab activities.
• Maintain the appearance of the property and ensure repairs are completed if any.
• Make sure follow ups are completed with work orders.
• Handle all emergencies with property, staff, vendors, residents, and property.
• Manage orders for the property.
• Implement resident retention program and multiple resident events on a monthly basis.
• Ensure all policy and procedures are being followed with staff.
• Communicate with supervisor on all items related to property.
• Attend weekly strategy calls.
• Ensure the property meets the budgeted goals set.
• Manage expenses and the process of invoicing.
• Financial management.
• Weekly pricing calls to determine where rents should be given the market.
• Meet quarterly metrics set for the property's delinquency, NOI, and occupancy goals.
• Manage Section 8 & City Agencies on select assets.

Exposure & Work Environment

Onsite & Office Presence:

Combination of onsite property management and office-based work.

Travel:

Light travel may be required between properties within the region.

Outdoor & Indoor Work:

Periodic site inspections may require exposure to varying weather conditions.

Stakeholder Engagement:

Frequent interaction with tenants, vendors, contractors, and internal teams.

Property & Maintenance Oversight:

Walking through active maintenance or construction areas as needed.

What You'll Bring

• Minimum of two years of experience in multifamily property management or a similar industry.
• Strong tenant relations skills with a proven track record in resident retention and lease compliance.
• Experience leading teams and optimizing property operations.
• Proficiency in property management software (Yardi or similar preferred).
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and manage competing priorities in a fast-paced environment.

Preferred but not required

Bachelor's degree in business, Property Management, or a related field.

Performance Metrics & Bonus Eligibility

Performance expectations, including key metrics, will be determined by the assigned portfolio and discussed with the employee by their manager. These metrics may include, but are not limited to, financial performance, lease renewals, resident retention rates, and delinquency management. Bonuses and performance-based incentives are calculated based on these metrics, aligning with company goals and property performance.

Tues. - Saturday (9am-6pm)