Property Manager

Avenue5 Residential, LLC Career Center; North Richland Hills (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Avenue5 Residential is seeking a Property Manager to oversee the overall operations of a residential property, ensuring efficient operations, vendor management, lease administration, and monthly reporting. You will create a positive experience for residents, associates, and clients while driving occupancy and performance.

Responsibilities include day-to-day operations, customer service excellence, staff recruitment, coaching, marketing execution, and adherence to management agreements.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities preferred.
• Knowledge of Salesforce.com preferred; Yardi Voyager experience preferred.

Responsibilities

• Manage day-to-day operations of the property including resident satisfaction and retention, lease administration, rent collection and delinquency management, property P&L, and marketing.
• Meet client expectations and provide excellent customer service.
• Recruit, interview, provide corrective feedback, and hire staff.
• Provide coaching and development to associates and lead with a shared vision.
• Execute the strategic marketing plan to attract and retain residents.
• Adhere to operations guidelines in the property management agreement.
• Respond to resident complaints and liaise with residents and corporate office.
• Maintain professional knowledge by attending workshops and networking.
• Organize site disaster and emergency evacuation plans.
• Manage safety records, property loss claims, and risk initiatives.
• Other duties as assigned.

Skills

Organizational skills

Time management

Interpersonal skills

Confidentiality

Independent work

Education

High school diploma

Bachelor’s degree

Tools

Salesforce

Yardi Voyager

Job description

Job Title: Property Manager
Explore 26 at City Point

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness:Medical, dental, vision, and mental health coverage options.
• Financial wellness:Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness:Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more:Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the property manager position:

The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.

• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for recruiting, interviewing, corrective feedback, and hiring
• Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
• Responsible for executing the strategic marketing plan to attract and retain residents
• Understand the operations guidelines established within the property management agreement
• Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
• Organize and implement site natural disaster and emergency evacuation plans
• Manage the property and associate safety records, property loss claims, and risk management initiatives
• Other duties as assigned

Education and Experience:

• High school diploma is required. Bachelor’s degree is preferred
• Two to three years of experience in property management is required
• One to two years of direct management experience is required
• Knowledge of resident rental lifecycle activities is required
• Real estate license is preferred or may be required in some locations
• Knowledge of Salesforce.com is preferred
• Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and Requirements:

• Very strong organizational and time-management skills
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
• Sensitivity to confidential matters is required
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Ability to relay technical concerns with adequate detail, quickly and accurately