Property Manager

Community Access; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Community Access in New York City is seeking a Property Manager to oversee the operation of our residential housing developments and ensure quality, safety, and sustainability for tenants. You will drive rent collection, occupancy, and lease renewals while coordinating with tenants, property staff, and contractors.

The role requires LIHTC compliance knowledge and a commitment to our mission of affordable housing and supportive services.

Qualifications

• Understanding and commitment to the mission of Community Access.
• High school diploma or GED with 2–5 years in real estate or property management in supportive/LIHTC housing.
• Accredited Residential Manager or Bachelor's degree preferred.
• Knowledge of property management principles and LIHTC compliance.
• Proficiency in Microsoft Office, property management software (Yardi preferred), and online databases.
• Excellent communication, interpersonal, organizational, and problem-solving skills.
• Ability to work independently and as part of a team under pressure.
• Spanish-speaking bilingual preferred; LIHTC certification within 6 months.

Responsibilities

• Oversee operation and management of CA residential housing developments.
• Maintain rent collection rates and occupancy targets.
• Ensure lease renewals and recertifications are completed on time.
• Prepare property financial reports and ensure regulatory compliance.
• Collaborate with tenants, staff, and contractors.
• Maintain confidentiality and professional ethics.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Problem-solving

Teamwork

Bilingual Spanish-speaking

Education

High school diploma or GED + 2-5 years real estate/property management

Accredited Residential Manager or Bachelor's degree preferred

LIHTC certification within 6 months of employment

Tools

Yardi

Microsoft Office

Online databases

Job description

Community Access was founded in 1974 to provide housing and support for people being discharged from psychiatric institutions. Today, we are one of the leading providers of supportive and affordable housing in New York City, and the originators of an integrated housing model which has become a best practice nationally: affordable housing where families live alongside people living with mental health concerns. Our staff work daily to support thousands of New Yorkers through supportive and affordable housing, peer-driven residential crisis support programs, training, advocacy, supported education, mobile treatment and other healing-focused services.

Program/Department Description

The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA's "scattered site" supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low Income Housing Tax Credits, HOME, and Housing Trust Fund).

Position Overview

The Property Manager is a professional who oversees the operation and management of Community Access residential housing developments and plays a vital role in ensuring the quality and sustainability of the housing for Community Access tenants.

Key Performance Indicators

All key performance indicators below are expected to be met fully.

• Maintain optimal rent collection rates of 95% or greater.
• Maintain optimal occupancy rates of 97% or greater.
• Maintain optimal recertification and lease renewal rates of 100%.

Job Qualifications

• Understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• A minimum of a high school diploma or equivalent (GED) with 2 to 5 years previous experience in real estate or property management in supportive and/or low-income tax credit housing required.
• Accredited Residential Manager or bachelor's degree in related field, preferred.
• A working knowledge of property management principles and practices, especially related to affordable housing programs and tax credit compliance is required.
• Proficiency in computer skills, such as Microsoft Office, property management software (Yardi preferred), and online databases is required.
• Excellent communication, interpersonal, organizational, and problem-solving skills is required.
• The ability to work independently and as part of a team, under pressure and with minimal supervision is required.
• Ability to handle confidential information and maintain professional ethics is required.
• Understanding of basic property management accounting principles is preferred.
• Bilingual Spanish-speaking, preferred.
• Certification in Low Income Housing Tax Credits required within 6 months of employment.

Bilingual candidates are encouraged to apply.

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. www.communityaccess.org