Property Manager

PeakMade Real Estate; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Up to 12 weeks paid parental leave

15 days of PTO

401(k) Match

Housing discount

Leadership training and growth opportunities

Job summary

PeakMade Real Estate is looking for a Property Manager in Knoxville, TN to oversee the profitable operation of a student housing property. The role involves leading a high-performing team, enhancing resident experiences, and implementing effective leasing strategies.

The ideal candidate should have over four years of property management experience and the ability to maximize income and occupancy. A strong focus on financial management and excellent communication skills are essential.

Qualifications

• Four (4) + years’ experience in property management required.
• Proven ability to perform in all areas of property management including people management and financial reporting.
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets.

Responsibilities

• Manage high-quality on-site staff through effective recruitment and training programs.
• Achieve the highest possible net operating income through effective cost control.
• Direct efforts to implement sales and marketing plans to maximize rental income.

Skills

Property management

Financial reporting

Customer service

People management

Sales skills

Education

High school diploma or equivalent

College degree preferred

Tools

Entrata

Job description

Description

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success.

Personnel Management

• Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Direct entire Turn process per Company policies and procedures

What You’ll Do

• Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs
• Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
• Direct entire Turn process per Company policies and procedures

Strategic Leasing Management

• Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Effectively show, lease, and move in prospective residents
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
• Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

Customer Service

• Manage resident retention and service request follow-up programs
• Monitor service request turnaround and ensure the responsiveness of the maintenance staff

Administration & Risk Management

• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• Perform apartment inspections monthly as well as prior to move in and at move out
• Manage property risk effectively by communicating incidents and potential liabilities.

What You’ll Need

• Regular onsite presence is an essential function of this position and working full-time in office is required.
• High school diploma or equivalent is required; college degree preferred
• Four (4) + years’ experience in property management required
• Two (2) years campus student housing management experience preferred
• Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations
• Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
• Excellent verbal and written communication skills
• Working knowledge of Property Management software; Entrata highly preferred

What You’ll Get

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 days of PTO + 2 additional “Wellbeing Days”
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• 401(k) Match
• Employee Resource Groups
• Housing discount (varies by property)
• Mentorship program available
• Annual Leadership Conference
• Annual opportunity for Diamond Club Trip
• Commitment to leadership training and growth opportunities
• 10 Year Peakiversary Trip
• Additional rewards and recognition

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.