Property / Community Manager for HOA Communities

Spectrum Association Management

Plano (TX)

On-site

USD 51,750 - 63,250

Full time

14 days+

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Benefits offered by this job

5 weeks of PTO

11 Annual Paid Holidays

Paid Training

401k and full benefits package

Office location with phone and mileage reimbursement

Job summary

A property management company in Plano, Texas seeks a Property / Community Manager. Responsibilities include managing HOA communities, preparing budgets, and facilitating meetings, with a focus on customer service and team collaboration. The position offers extensive training, a comprehensive benefits package, and a vibrant work culture. The annual salary is $57,500 with opportunities for performance increases.

Qualifications

8 to 10 years of professional experience where proactive effort and decisions are required.
Ability to run evening meetings (30-40 per year).
Experience with financial statements and budgets.
Excellent public speaking skills.

Responsibilities

Manage daily, weekly, and monthly tasks for a portfolio of associations.
Facilitate association board meetings and annual meetings.
Prepare budgets and manage finances of associations.

Skills

Customer service skills

Communication

Conflict resolution

Organizational skills

Negotiation

Tools

Office software (Word, Excel, PowerPoint)

Job description

Overview

Property / Community Manager for HOA Communities at Spectrum Association Management. START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE! We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our own education company will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.

The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates must have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Please think of it as a solid foundation for general business matters and administration.

We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire a work family.

What is a Community Manager?

Put simply, the community manager position is the face of our organization! It is a very multi-faceted position where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

Day-to-day Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies
Plus, additional tasks, as necessary.

What it Takes to Be a Great Community Manager

We know you don’t just want a job – you need a career you know you will be great at! Additionally, your goals need to match our culture and fit with our team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.

Skills Needed

We will teach you the ins and outs of running successful HOAs, but there are a few skills we wish for you to already have.

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in fast-paced environments
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects.

Training

Qualified candidates with the right experience, skills, and matching culture fit will be offered an amazing, interactive training program featuring:

You will be assigned a Community Manager Mentor to help be your on-the-job guide.
You will be part of a tribe of community managers with varying levels of experience from which to learn!
You will complete a unique in-house, web-based learning academy.
You will be apprised of changes in the laws and other seasonal topics throughout the year.

Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

Employee Experience & Benefits

What does it look like to be an employee at Spectrum Association Management?

99% of employees believe in the company leadership and future success of the organization.
96% of employees are proud to work here and love their coworkers!

Highlighted Benefits

We offer a comprehensive package that is more than just a paycheck

Hybrid Empowerment Plan - For the first year, you will be required to work out of our local Plano office. After the first year, you may transition to our Hybrid Empowerment Plan, depending on the role and business requirements.
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based homeowners’ association management company. (With offices throughout Texas and Phoenix, Arizona)
Privately owned with over 20 years in business and never laid anyone off.
Work / Life balance.
5 weeks of PTO
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Full benefits package: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k.
Free medical clinic in-house (San Antonio office) with virtual appointments for other offices.
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Annual salary $57,500 with reviews and performance increase opportunities every 6 months.
Office Location: 5212 Tennyson Parkway, Plano, TX 75024
Must be able to commute to the local office for team collaboration, onsite functions, or any mandatory events. Training begins in the local office and lasts for the first year.

Spectrum Association Management is an Equal Opportunity Employer.

Position Details