Property Casualty Business Development Representative

Brown & Brown; Greensboro (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Brown & Brown in Greensboro, NC seeks a Business Development Representative to join a growing team. You will handle outbound and inbound calls to quote and bind new business policies across multiple states, reviewing program features, benefits, coverage and exclusions.

The role emphasizes consultative selling, understanding coverage forms, and meeting monthly metrics while providing prompt, high-quality service in a high-volume insurance center.

Qualifications

• 2+ years of customer service experience.
• High school diploma.
• Proficient knowledge in Microsoft Windows environment, including Word, Excel, PowerPoint, and Publisher.
• Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.

Responsibilities

• Educate customers on program features, coverage forms, affidavits, underwriting and claims.
• Understand Coverage & Endorsement Forms.
• Meet/exceed monthly metrics: New Business Premium & Bind Ratio goals.
• Handle inbound calls for quotes/questions.
• Other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Problem solving

Education

High school diploma

Tools

Excel

Word

PowerPoint

Publisher

Job description

Brown & Brown is seeking a Business Development Representative to join our growing team in Greensboro, NC!

The purpose of the Business Development Representative is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states. The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions.

How You Will Contribute:

• Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process
• Complete understanding of Coverage & Endorsement Forms
• Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals
• Handle inbound phone calls inquiries for quotes/questions.
• Other Duties as assigned.

Skills & Experience to Be Successful:

• High school diploma
• 2+ years of customer service experience.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
• Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.