Property Assistant

Willow-Bridge-Property-Compan; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Company-Paid Life insurance

Company-Paid Long Term Disability

401(k) retirement plan

Flexible Time Off

Job summary

Lincoln Property Company is seeking a Property Assistant to support the Property Management team in Washington, DC. This role handles tenant/vendor communications, invoicing, and CMMS-based work orders, ensuring efficient service and documentation.

Ideal candidates will have a four-year degree with 2+ years in a related field, strong MS Office skills, and excellent communication and customer service abilities.

Qualifications

• Four-year degree and 2+ years of related experience.
• Familiarity with commercial real estate documents and the work order process.
• Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook.
• Strong interpersonal skills; ability to maintain professionalism in a sensitive environment.
• Excellent verbal/written communications skills.
• Proven record of providing excellent internal and external customer service.

Responsibilities

• Act as the first point of contact for tenants and vendors who enter the Management office; elevate issues as needed.
• Update and maintain property contact lists and emergency information for property.
• Coordinate, schedule, and assist with deliveries to and from the dock area.
• Promote and foster positive relationships with tenants, owners, and staff.
• Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment.
• Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting.
• Create, submit, distribute, and track vendor contracts.
• Maintain Property files (electronically as well as hard copies on-site).
• Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors
• Conduct property inspections and reports to ensure quality assurance and efficient customer service
• Assist in reviewing and compiling monthly and quarterly reports for client and property management team
• Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
• Coordinate and assist with meetings/special events held at the property as requested.
• Assist in keeping the Client’s Policies and Procedures updated and current
• Order office and kitchen supplies as needed
• Handle other duties as assigned

Skills

Real estate documents

Work order process

MS Office

Interpersonal skills

Verbal/written communication

Customer service

Education

Bachelor's degree

Tools

CMMS

Word

Excel

PowerPoint

Adobe Acrobat/PDF

Outlook

Job description

Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns.

Responsibilities

• Act as the first point of contact for tenants and vendors who enter the Management office; elevate issues as needed
• Update and maintain property contact lists and emergency information for property
• Coordinate, schedule, and assist with deliveries to and from the dock area
• Promote and foster positive relationships with tenants, owners, and staff
• Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment
• Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting
• Create, submit, distribute, and track vendor contracts
• Maintain Property files (electronically as well as hard copies on-site)
• Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors
• Conduct property inspections and reports to ensure quality assurance and efficient customer service
• Assist in reviewing and compiling monthly and quarterly reports for client and property management team
• Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
• Coordinate and assist with meetings/special events held at the property as requested.
• Assist in keeping the Client’s Policies and Procedures updated and current
• Order office and kitchen supplies as needed
• Handle other duties as assigned

Desired Competency, Experience and Skills

• Four‑year degree and 2+ years of related experience; or the equivalent combination of education and related experience
• Familiarity with commercial real estate documents and the work order process
• Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook
• Strong interpersonal skills; ability to maintain professionalism in a sensitive environment
• Excellent verbal/written communications skills
• Proven record of providing excellent internal and external customer service

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Pay Range

$65,000 - $65,000 USD

Why Lincoln?

At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off.

About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed‑use properties, throughout the United States, the United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space. For more information, visit: www.lpc.com .

Lincoln Property Company offers eligible employees a comprehensive benefits package that may include:

• Medical insurance
• Vision insurance
• Company-Paid Life insurance
• Company-Paid Long Term Disability
• 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
• Flexible Time Off (FTO) or vacation benefits, depending on position classification
• Paid sick leave and other legally required leave programs
• Employee assistance and wellness programs where available
• Company-paid holidays
• Additional voluntary benefit offerings that may vary by location and position

Benefit eligibility, coverage levels, waiting periods, and plan provisions are governed by the applicable plan documents and Company policies and may be modified from time to time at the Company's discretion.

Healthcare Benefits Notice

Eligible employees may participate in Company-sponsored medical, dental, and vision benefit plans. Additional details regarding available healthcare benefits will be provided during the hiring process and upon employment eligibility.

Equal Employment Opportunity

Lincoln Property Company is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs. Lincoln does not discriminate against applicants or employees on the basis of race, color, religion, creed, sex, gender, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, reproductive health decision‑making, or any other status protected by federal, state, or local law. Applicants and employees may raise concerns regarding discrimination, harassment, accommodation, or retaliation without fear of reprisal.

Compensation

Lincoln Property Company is committed to pay transparency and equitable compensation practices. The salary or hourly pay range for this position has been established based on market data, job responsibilities, internal equity, geographic location, experience, education, certifications, and other job-related factors. Actual compensation may vary within the posted range based on these considerations. Certain positions may also be eligible for discretionary bonuses, incentives, commissions, or other forms of compensation where applicable.

Reasonable Accommodation

Lincoln Property Company is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application, interview, and employment process. If you require an accommodation to participate in the job application or interview process, or to perform the essential functions of a role, please contact Human Resources at [e-mail]. Requests for accommodation will be treated confidentially to the extent permitted by law.

Work Authorization/ E-Verify

Lincoln Property Company participates in E-Verify. All offers of employment are contingent upon the candidate providing valid authorization to work in the United States. Lincoln Property Company does not sponsor employment visas, including H-1B, for this position at this time.

Background Check

Employment offers are contingent upon the successful completion of a background investigation, which may include verification of prior employment, education, criminal history, and other checks as permitted by applicable federal, state, and local law. The nature and scope of background checks may vary by role and location. Certain roles may require additional screening based on duties (driving history (MVR), financial background check, etc.)

Health and Safety

Lincoln Property Company is committed to maintaining a safe and healthy work environment in compliance with all applicable federal, state, and local occupational health and safety regulations, including OSHA requirements. Certain roles may have specific health, safety, or physical requirements that will be communicated during the hiring process. Employees may be required to wear personal protective equipment (PPE) or comply with site‑specific safety protocols depending on the nature of their assignment.