Property Adjuster I (PA)

Erie Insurance; Harrisburg (Dauphin County); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Pension

401(k) with match

Paid time off

Career development

Job summary

Erie Insurance is seeking a Property Adjuster II who operates remotely from a home office with daily travel to conduct property inspections in the assigned territory. The successful candidate should reside in Cumberland, York, Adams, Dauphin, Franklin counties, or nearby areas, with other locations possible based on business needs.

The role requires driving regularly, strong time management, and the ability to handle claims from intake to closure, including investigations, negotiations, and

Qualifications

• High School Diploma or GED and two years of claims handling experience, or equivalent; or a Bachelor's Degree required.

Responsibilities

• Contacts Policyholders regarding property claims within level of authority.
• Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates.
• Evaluates and makes recommendations regarding coverage of claims.
• Sets and maintains adequate reserves and processes payments.
• Documents claim files and submits final report for closure.
• May handle litigated claims or coordinate with defense counsel as required.

Skills

Claims handling

Investigations

Negotiation

Time management

Communication skills

Education

High School Diploma or GED

Bachelor’s Degree

Job description

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salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees’ monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.
  

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims.

• This position operates remotely from a home office but requires daily travel to conduct property inspections within the assigned territory.
• The successful candidate will ideally reside within Cumberland, York, Adams, Dauphin, Franklin County, or the close surrounding areas.
  
• Additional locations may be considered based upon business need.
• A company car and equipment to work from home will be provided.
• The hiring manager will also consider candida tes for PropertyAdjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
• Good time management and organization skills strongly preferred.
• The successful candidate must have the ability to drive/travel regularly within the assigned territory.

Duties and Responsibilities

• Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims.
• Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required.
• Documents claim files and submits final report to file for closure.
• Identifies subrogation situations and initiates appropriate action.
• Services assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.
• Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
• Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
• Successfully completes Technical Learning Center Training within one year of hire date.
• Participates on Catastrophe Team when required.

Duties and Responsibilities (cont'd if applicable)

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Customer Focus
• Information Management Skills
• Job-Specific Knowledge
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational and Experience Requirements

• High School Diploma or GED and twoyears of claims handling experience, or equivalent required; or
• High School Diploma or GED and successful completion of ERIE sponsored formal education; or
• Bachelor’s Degree required.

Additional Experience

• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

Designations and/or Licenses

• Willingness to pursue and complete Technical Learning Center Training required.
• Successful completion of AIC 33 and AIC 35 preferred.
• Willingness to obtain and maintain any required licenses.
• Valid driver’s license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
• Climbing/accessing heights; Rarely
• Driving; Frequent (50-80%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg