Propane Service Technician - $4,000 Sign on Bonus

Haffner's; Templeton (MA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Employee Discount

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Life Insurance

Disability Insurance

Critical Illness/Accident Insurance

Job summary

Haffner's is seeking a Propane Service Technician to install, maintain, and repair propane systems for residential and commercial customers. The role involves working on site, diagnosing issues, and communicating findings and service options to customers.

The position offers a comprehensive benefits package, a potential sign-on bonus, and opportunities for career development within a regional leader in heating oil and propane services.

Qualifications

• Minimum three years of propane service experience (trainees may be considered).
• Licenses including NH Gas Fitter license and MA LP/Master Plumber credentials are preferred.
• Clean driving record in MA/NH/ME is required.

Responsibilities

• Install, maintain, and repair propane tanks, piping, and heating equipment at residential and commercial sites.
• Communicate scheduling and delays to dispatchers and customers clearly.
• Document installed equipment with make/model/serial numbers and test measurements.
• Diagnose electrical and mechanical issues and explain solutions to customers.
• Obtain customer signatures and update contact information after each visit.
• Keep vehicles stocked with parts, tools, and safety equipment and report maintenance needs.
• Participate in company training on latest propane service technologies.

Skills

Propane service

Customer communication

Troubleshooting

Blueprints

Education

NH Gas Fitter License

MA LP Installer

MA Master Plumber License

Job description

Description

This position is eligible for a

This position is eligible for a $4,000 sign-on bonus. Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

Compensation

Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is: PAY - $30.00 to $40.00

Benefits

• Employee Discount on gasoline, and residential propane and oil


• Medical, Dental, and Vision Insurance


• 401K Retirement Plan with Company Match


• Paid Time Off


• Employee discounts


• Company Paid Life Insurance and Optional Life Insurance


• Short-Term and Long-Term Disability


• Critical Illness and/or Accident Insurance

Job Summary

Propane Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating systems, as well as related tanks and piping.

Specific Responsibilities

• Installs, maintains, and repairs tanks, piping, heating equipment, and appliances at commercial and residential customer sites.


• Communicates in a timely manner with dispatchers, maintaining a schedule and making sure any delays are properly communicated to the customer.


• Follows a standardized format for customer repair visits:


• Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.


• Diagnoses diverse electrical and mechanical service issues.


• Explains the diagnosed issue in concise terms to the customer, together with the resolution.


• Understands, and articulately conveys, company pricing and services to customers.


• Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.


• Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).


• Completes visit by obtaining customer signature and correct customer information, including email address.


• Notifies dispatchers of any issues that require repair or compromise delivery or service.


• Maintains proper stock, parts, tools, and safety equipment in the vehicle.


• Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection forms.


• Participates in company provided training opportunities on latest industry technologies.


• Executes other tasks assigned by the Propane Service Manager.

Requirements

Technical Requirements:

• A minimum of three years of experience in propane service (waived for trainees).


• Some or all appropriate licensing, including: NH Gas Fitter License, preferably with Service Technician endorsement; NH Master Plumber License; MA LP Installer; MA Master Plumber License; ME Propane and Natural Gas Technician (all waived for trainees, who instead must obtain proper trainee credentials).


• Clean MA/NH/ME driving record.


• Understanding of blueprints, plans, and manuals.


• Ability to pass company-provided drug test, alcohol test, and physical.


• Availability to work a flexible schedule, including weekends, overtime, and on call shifts.

FLSA Status

• This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.

Job Environment

While performing the duties of this job, the employee is regularly required to stand and walk. The employee must be able to bend or kneel to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

About us:

Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do" and “Be Resourceful.”

Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

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