Promotora

Family Service; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Family Service is seeking a Community Health Worker in San Antonio, Texas. The role involves delivering culturally sensitive in-home family education services while addressing community needs through a trauma-informed care approach. Candidates should have a high school diploma, a Community Health Worker certificate preferred, and experience in community service delivery. Bilingual in English and Spanish is desirable. The job requires physical demands including lifting and transporting educational materials.

Qualifications

• Ability to perform essential job functions satisfactorily.
• Two years of experience in community-based service delivery is preferred.
• Fluency in English and Spanish is desirable.

Responsibilities

• Deliver in-home family education services as directed by stakeholders.
• Plan and implement culturally sensitive education services.
• Align services with Social Determinants of Health and trauma-informed care.

Skills

Healthcare and Human Services Environments

Achievement Orientation

Community Orientation

Professionalism and Ethics

Interpersonal Understanding

Education

High school diploma or GED

Community Health Worker certificate

Approved Nurturing Curricula Certification

Job description

Job Summary

The Community Health Worker delivers the program model and will plan and implement culturally sensitive and effective in‑home family education services, as directed by service recipients, applicable stakeholders and collaborative partners, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency.

Essential Performance Requirements and Functions

Required Competencies/Skills:

1. Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.
2. Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously.
3. Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence‑based and holistic manner, one that addresses the social determinants of health through a trauma‑informed lens.
4. Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one's values and what one says is important.
5. Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross‑cultural sensitivity through a trauma‑informed care lens.

Qualifications

To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.

Education / Training / Experience

1. High school diploma or GED certificate.
2. Completion of Community Health Worker certificate preferred, or experience in community‑based environment.
3. Complete an approved Nurturing Curricula and be able to utilize various learning techniques in the successful delivery of the Nurturing Curricula.
4. At least two (2) years’ experience in the delivery of service that are resident‑driven and work with families to address multiple issues in‑home and/or community‑based environment preferred.
5. Maintain certification in at least one approved educational curricula required by agency stakeholder.
6. Fluent in English and Spanish (read, write and speak) desirable.
7. Certificate or license, as applicable, by the appropriate State agency as applicable.
8. State of Texas vehicle operator's license and proof of liability insurance.

Physical Demands

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
2. While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk and hear, and taste or smell.
3. You may be able to lift up to 25 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand‑eye coordination.
4. Transport program and educational learning materials to various locations to include in‑home and community sites.