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Desert Diamond Casinos & Entertainment in Sahuarita, AZ, seeks a Promotions Director to create and implement casino promotions that drive guest traffic and revenue. Under the Director of Casino Marketing, this role oversees Promotions Coordinators and ensures compliance with tribal and state regulations.
The position requires a Bachelor’s in Marketing, 5+ years in promotions/marketing (3+ in management), and strong leadership, communication, and analytical skills. Gaming experience is preferred.
Position Summary:
Under direct supervision of the Director of Casino Marketing, creates and implements promotions within the casino to bring guests to the property. Oversees Promotions Coordinators. Maintains confidentiality of all privileged information.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Minimum Qualifications:
Education and Experience:
Bachelor’s degree in Marketing and/or related field required, plus five years experience in promotions or marketing; three of the five years in a management capacity. Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of the degree requirement. Prefer gaming experience. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
Knowledge of principles and practices of promotions, analysis, reinvestment, player loyalty, and marketing in a guest service oriented environment.
Knowledge of principles and practices of customer service.
Knowledge of modern office practices, procedures, and equipment.
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
Knowledge of basic accounting principles, budgets, monthly P&Ls and overall financial practices.
Knowledge of principles and practices of promotions, and marketing in a customer service oriented environment.
Knowledge of computer utilization in marketing/business operations.
Ability to demonstrate outstanding guest service at all times.
Ability to work closely with General Manager to evaluate property promotions needs based on database.
Ability to oversee promotions to generate increased revenue.
Ability to write reports and business correspondence.
Ability to communicate, read, and write clearly in basic English.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Ability to demonstrate outstanding guest service at all times.
Ability to apply basic mathematical skills.
Ability to interpret a variety of instructions furnished in written and oral form.
Skill in communications.
Skill in interpersonal relations.
Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
Physical Demands:
While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk, climb and balance. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
Work Environment:
Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.