Project Support Representative

Lowe's; Richmond (VA); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Paid time off

401(k) retirement

Job summary

Lowe’s Pro Renovations (LPR) Project Representatives oversee and execute complex projects from lead submission to completion, identifying customer needs and delivering comprehensive solutions for proactive project outcomes.

You will review opportunities, plan site walks, define scope and installation needs, coordinate with independent service providers, and prepare bid packets for signature and execution. Strong sales and construction experience, plus solid communication, are essential.

Qualifications

• 3+ years of relevant sales experience required.
• 1 year of construction experience with strong sales background.
• Strong verbal and written communication skills.
• Working knowledge of blueprints and technical drawings.
• Basic computer skills including Microsoft Office.

Responsibilities

• Review opportunities for viability and coordinate with account owners.
• Prepare for site walks with pre-call planners.
• Identify project scope, product needs, and installation opportunities on-site.
• Collaborate with Lowe’s Independent Service Providers to define scope and costs.
• Evaluate profitability and viability of customer requests.
• Prepare bid packets and obtain signature for execution.
• Coordinate with LPR Virtual Support, installers, and customers for pre-construction planning and scheduling.
• Conduct post-mortem discussions to capture lessons learned.

Skills

Sales experience

Construction knowledge

Verbal communication

Written communication

Blueprints

Microsoft Office

Education

High school diploma or GED

Job description

Lowe’s Pro Renovations (LPR) Project Representatives are responsible for oversight and execution of complex projects submitted by our Pro Sales team. This includes scope and responsibilities for identifying customer needs and providing comprehensive customer solutions supporting the project from lead submission to project completion.

Key Responsibilities

• Reviews submitted opportunities for viability (including compliance review) and partners with account owners for concerns / clarity.
• Prepares for site walks by completing pre-call planners.
• Walks sites and identifies project scope, product needs, and installation service opportunities to include quantities, selections, scope, and job cadence for execution.
• Partners with Lowe’s Independent Service Providers to determine scope requirements / cost elements based on site walk.
• Evaluates the profitability and viability of customers’ request.
• Prepares comprehensive bid packet based on walk details, installer inputs, and final customer selections; present bid for signature and execution by account contact.
• Partners with LPR Virtual Support team, Installer, and customer to host a Pre-Construction conference to ensure ordering, deliveries, installation, and overall project scheduling is aligned and forecasted.
• Performs post-mortem conversations with key stakeholders for all opportunities to gather feedback – included opportunities won or lost.
• Leverages defined systems and processes to provide a best in class customer experience.
• Supports peers and leaders with other duties as assigned and required.

Required Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• 3 Years relevant sales experience
• 1 Year Must have some construction experience with a strong sales background
• Must have a high level of verbal and written communication skills as well as presentation skills.
• A working knowledge of blueprints and technical skills.
• Basic computer skills with a working knowledge of Microsoft Office.

Pay Range: $74,600.00 - $124,500.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe’s Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.