Project Support Manager

IQVIA LLC; Northern (KY); Hybrid; USD 79,000 - 197,000; Full time

Job summary

IQVIA LLC is seeking a Project Manager to lead end-to-end project delivery across stakeholders, ensuring alignment with contractual commitments and client objectives. The role requires defining and managing implementation delivery expectations and maintaining documentation and governance artifacts.

Responsibilities include leading cross-functional teams, coordinating with third-party vendors, and providing executive-level reporting.

Qualifications

• Bachelor's degree; PMP certification preferred.
• Proven experience managing complex, fast-paced client projects.
• Experience with Smartsheet for planning and reporting.
• Strong stakeholder management and executive reporting.
• Ability to manage multiple projects and priorities.

Responsibilities

• Lead end-to-end project lifecycle from initiation to closure.
• Develop detailed project plans and timelines using Smartsheet.
• Mitigate risks and ensure schedule adherence.
• Enforce change management and governance processes.
• Coordinate cross-functional teams and vendors.
• Provide client-facing governance and status reporting.
• Maintain RAID logs and project documentation.

Skills

Project management

Stakeholder management

Communication

Cross-functional teams

Education

Bachelor's Degree

PMP Certification

Tools

Smartsheet

Microsoft Copilot

Job description

IQVIA Overview

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. Our work accelerates the development and commercialization of medical treatments that improve patient outcomes and population health worldwide. With a multidisciplinary team of 88000+ experts spanning data science commercialization regulatory and technology IQVIA empowers its consultants to translate the world's most pressing healthcare challenges into actionable strategies that speed new therapies to market.

Job Overview

The Project Manager will spearhead the end-to-end implementation and delivery of projects across various stakeholders ensuring alignment with contractual commitments and client objectives. This role involves defining establishing and managing implementation delivery expectations across programs using a hybrid project management approach ensuring successful execution and client satisfaction.

Responsibilities

• Lead the complete project lifecycle including initiation planning execution monitoring and closure ensuring delivery within contractual timelines and scope.


• Develop and maintain detailed project plans and timelines using Smartsheet covering dependencies milestones risks and resource allocation.


• Manage delivery within compressed timelines proactively identifying risks and implementing mitigation strategies to ensure schedule adherence.


• Establish and enforce change management and change control processes including documentation and stakeholder alignment to manage and mitigate scope creep.


• Coordinate and lead cross-functional teams to ensure seamless execution of deliverables.


• Manage and coordinate with third-party vendors and external partners ensuring alignment with project objectives timelines and quality standards.


• Lead client-facing governance including status reporting risk/issue escalation and executive-level communication.


• Conduct and lead client and internal status meetings ensuring clear documentation of actions risks and decisions.


• Maintain all project documentation RAID logs and deliverables in compliance with organizational standards.

Qualifications

• Bachelor's Degree preferred; PMP (Project Management Professional) certification preferred.


• Proven experience managing complex projects in fast-paced client-facing environments.


• Demonstrated expertise in project management tools with Smartsheet preferred for planning tracking and reporting.


• Experience managing scope risks dependencies and issue resolution across large-scale programs.


• Proven ability to deliver within compressed timelines and high-pressure environments.


• Experience managing cross-functional teams and third-party vendors.


• Strong stakeholder management and communication skills including executive-level reporting.


• Ability to manage multiple projects and priorities simultaneously.


• Highly organized with the ability to maintain detailed documentation and governance artifacts.


• Demonstrated ownership accountability and ability to drive outcomes independently.


• Experience leveraging Microsoft Copilot to enhance project delivery and documentation.


• Experience in pharmaceutical patient support services (PSS) copay or HUB programs preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $78,700.00 - $196,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.