Project Specialist - Operations Strategy and Business Continuity Management

Daimler Truck; Charlotte (NC); Hybrid; CAD 166,000 - 221,000; Full time

Benefits offered by this job

Annual bonus

401k matching

Paid vacation

Parental leave

Healthcare plans

Tuition assistance

Job summary

Daimler Truck Financial Services is seeking a senior operations strategist to lead the annual strategy development cycle for the COO organization, including Envisioned Future, goals, and KPIs. You will coordinate cross‑functionally to ensure timely reporting and accuracy, and serve as the Business Continuity Manager.

You will partner with HR, Global IT, and the CEO’s office to align messaging, manage budgets, and drive strategic initiatives across regions, with a hybrid work arrangement.

Qualifications

• BS/BA and 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree.
• 2 years of previous exposure to Project Management.
• 2 years of experience of continuous improvement fundamentals.
• Ability to collect data and establish facts and identify trends and variances.
• Ability to integrate information from a variety of sources with varied levels of complexity.
• Ability to deliver results to the appropriate quality and timeline metrics.
• Ability to communicate internally and externally with all levels of employees.
• Interpersonal and written communication as well as presentation skills.
• Influencing and negotiation skills.

Responsibilities

• Perform all aspects of Project Management related to the Strategy of the COO office. Produce metrics and KPIs reflecting the performance of all areas of the COO organization. Work closely with the Senior Management on Strategic Topics, problem solve, and facilitate cross functional alignment. Serve as the Business Continuity Manager. Perform all annual tasks related to this role.
• Serve as key contact for CEOs office, Global IT office, and other teams for preparation of communication and alignment of timelines, strategies, deliverables, budgets, and resource allocation.
• Prepare executive level communication documents for the COO and the Senior Management team of COO. Work closely with the CEOs office to ensure approval and review of any communication that is global. Work with colleagues at DTNA and in other regions as needed on alignment of messaging.
• Work closely with HR, Controlling, Mexico, Canada, and other areas to ensure that the Operations Senior Management team is current on all relevant and strategic topics, validate reporting and lead completion of annual cycles for budget, OP, etc.
• Lead and ensure completion of the Business Continuity Management function. This includes Business Continuity Planning, Crisis Management Process Development, Stakeholder Engagement and Regional Support, Training and Awareness as well as Executive Reporting.

Skills

Communication

Stakeholder management

Presentation skills

Negotiation

Education

BS/BA and 5-7 years experience

Job description

Inside the Role

Lead the annual cycle of Strategy Development and cascade for the COO organization. Including creation and update of the Envisioned Future, annual goals and targets, Strategy Project tracking. Lead creation and review of KPIs, Metrics, and timelines for annual management of the COO office. Coordinate with each direct report function to the COO to ensure progress and accuracy of report status. Serve as primary contact for HR, CEO’s office, Mexico Office, and Global IT office for all topics where coordination and communication is needed. Serve as the Business Continuity manager. Perform annual requirements and ensure ExCom requirements are met.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, andexperience

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 15 calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTFS

• Perform all aspects of Project Management related to the Strategy of the COO office. Produce metrics and KPIs reflecting the performance of all areas of the COO organization. Work closely with the Senior Management on Strategic Topics, problem solve, and facilitate cross functional alignment. Serve as the Business Continuity Manager. Perform all annual tasks related to this role.
• Seve as key contact for CEOs office, Global IT office, and other teams for preparation of communication and alignment of timelines, strategies, deliverables, budgets, and resource allocation.
• Prepare executive level communication documents for the COO and the Senior Management team of COO. Work closely with the CEOs office to ensure approval and review of any communication that is global. Work with colleagues at DTNA and in other regions as needed on alignment of messaging.
• Work closely with HR, Controlling, Mexico, Canada, and other areas to ensure that the Operations Senior Management team is current on all relevant and strategic topics, validate reporting and lead completion of annual cycles for budget, OP, etc.
• Lead and ensure completion of the Business Continuity Management function. This includes Business Continuity Planning, Crisis Management Process Development, Stakeholder Engagement and Regional Support, Training and Awareness as well as Executive Reporting.

Knowledge You Should Bring

• BS/BA and 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree
• 2 years of previous exposure to Project Management
• 2 years of experience of continuous improvement fundamentals
• Ability to collect data and establish facts and identify trends and variances
• Ability to integrate information from a variety of sources with varied levels of complexity
• Ability to deliver results to the appropriate quality and timeline metrics
• Ability to communicate internally and externally with all levels of employees
• Interpersonal and written communication as well as presentation skills
• Influencing and negotiation skills

Exceptional Candidates Might Have

• Executive communication skills
• Power point, speaking, and collaboration skills
• Project and program management skills, including resource, schedule, cost, and scope management.
• Fluent in Spanish

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business’s needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting
• Final candidate must successfully complete a criminal background check
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935