Project Specialist 2

Milestone Technologies, Inc.; California (MO); On-site; USD 89,000 - 94,000; Full time

Job summary

Milestone Technologies, a global IT managed services firm, seeks a Project Specialist II to lead workflows and manage regional physical security projects. You will apply standard project management principles to ensure high-quality service delivery and coordinate with internal and client teams.

The role emphasizes governance, documentation, and collaboration across diverse stakeholders to keep security programs on track and aligned with client needs.

Qualifications

• Bachelor's degree or equivalent knowledge and experience.
• 3-5 years of experience as a Project Specialist.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong oral and written communication skills with keen attention to detail and quality.
• Effective in both one-on-one and large group settings.
• Action-oriented with a passion for getting things done efficiently and effectively.
• Ability to interact with and influence professionals at various levels across diverse cultures.
• Proficiency in Microsoft Suite, Google Suite, and project management software such as Asana.
• Ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Acts as the liaison and primary point of contact for internal and cross-functional projects.
• Evaluates project status and resource utilization, implementing changes as needed.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Creates project plans and builds consensus among diverse stakeholder groups.
• Supports management through project planning and coordination to meet commitments on time and within resource limitations.
• With client and management approval, assists with determining requirements, priorities, and monitoring progress.
• Meets regularly with client management for status updates.
• Leads daily operations and directs the implementation of standards, procedures, and best practices that ensure a cohesive, consistent, and unified global program.
• Works directly with the client to develop strategies, programs, systems, and tools that enhance the approach to keeping employees safe and secure.
• May manage builds for new construction, retrofits, and existing security needs, including security system vendor selection and new technology updates.
• Regularly communicates updates on emerging technologies, solutions, and projects that may impact business operations, employees, or vendors.
• Provides timely communication regarding planning, project status, issues, and risks to internal security teams, cross-functional management, and executive teams.
• Manages performance metrics to evaluate progress and success.

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Project Specialist II role is responsible for leading assigned workflows, implementing industry-standard project management principles to manage assigned projects, and handling operational ad hoc requests for the regional physical security operations team. This position serves as the subject matter expert in project management operations for the client's regional operations and provides support as needed to ensure all customer-facing and backend services are delivered with a consistently high level of operational excellence.

How You Will Make an Impact

• Acts as the liaison and primary point of contact for internal and cross-functional projects.
• Evaluates project status and resource utilization, implementing changes as needed.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Creates project plans and builds consensus among diverse stakeholder groups.
• Supports management through project planning and coordination to meet commitments on time and within resource limitations.
• With client and management approval, assists with determining requirements, priorities, and monitoring progress.
• Works within program discipline and develops expertise as the documentation subject matter expert (SME) to expedite revisions, corrections, and changes to previously published documentation.
• Meets regularly with client management for status updates.
• Leads daily operations and directs the implementation of standards, procedures, and best practices that ensure a cohesive, consistent, and unified global program.
• Works directly with the client to develop strategies, programs, systems, and tools that enhance the approach to keeping employees safe and secure.
• May manage builds for new construction, retrofits, and existing security needs, including security system vendor selection and new technology updates.
• Regularly communicates updates on emerging technologies, solutions, and projects that may impact business operations, employees, or vendors.
• Provides timely communication regarding planning, project status, issues, and risks to internal security teams, cross-functional management, and executive teams.
• Manages performance metrics to evaluate progress and success.

What You Will Need to Succeed

• Bachelor's degree or equivalent knowledge and experience.
• 3-5 years of experience as a Project Specialist.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong oral and written communication skills with keen attention to detail and quality.
• Effective in both one-on-one and large group settings.
• Action-oriented with a passion for getting things done efficiently and effectively.
• Ability to interact with and influence professionals at various levels across diverse cultures.
• Proficiency in Microsoft Suite, Google Suite, and project management software such as Asana.
• Ability to thrive in a dynamic, fast-paced environment.
• Professional appearance and demeanor.
• Strong decision-making ability.
• Ability to quickly learn and master new technology.

Compensation

Estimated Pay Range: The estimated pay range for this position is USD $89,000/Yr. - USD $94,000/Yr. This is an exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.