Project Program Manager IV - Performance and Data Manager

King County; Seattle (WA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

King County’s Hazardous Waste Management Program seeks a Project Program Manager IV - Performance and Data Manager to lead data-driven initiatives, drive equity-focused improvements, and ensure accountable, effective service delivery.

You will manage planning, performance tracking, and BI infrastructure, collaborating across agencies to advance environmental justice and public health outcomes in King County.

Qualifications

• Experience leading complex programs with multiple stakeholders.
• Ability to measure performance, evaluate programs, and analyze data.
• Proficiency in building data dashboards and KPIs to inform decisions.
• Ability to embed equity and environmental justice into program evaluation.

Responsibilities

• Strategic planning and alignment of work plans with program goals.
• Leverage data to assess operations and investment outcomes for continuous improvement.
• Develop reporting systems to monitor outcomes and equity impact.
• Maintain data systems to support performance management and accountability.

Skills

Strategic Planning

Data Analysis

Performance Metrics

Cross-Agency Collaboration

Storytelling with Data

Tools

Tableau

Power BI

Excel

Job description

In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Project Program Manager IV - Performance and Data Manager Career Service vacancies throughout the Department of Natural Resources & Parks (DNRP) over the next six months.

The Hazardous Waste Management Program in King County is seeking an experienced Project Program Manager IV - Performance and Data Manager. This leader will utilize data-driven insights to develop strategic program initiatives, evaluate program effectiveness, drive ongoing improvements, and uphold accountability in delivering equitable and impactful services to the community.

This position offers a rare opportunity to lead the transformative growth of a nationally recognized program dedicated to safeguarding public and environmental health while advancing principles of environmental justice. As a key member of the Program’s leadership team, the performance and data manager will be instrumental in driving data‑informed decision‑making, optimizing service delivery, and maximizing program impact. This role is an excellent fit for professionals looking to make a lasting impact on both human and environmental health, while strengthening operational efficiencies and effectiveness, embedding racial equity and environmental justice principles and practices, fostering collaboration, and elevating the Program’s.

About the Role

The performance and data manager is instrumental in advancing the Program’s success and community impact. The position ensures alignment with the Program’s goals, delivering effective, efficient, and equitable services. Through strategic oversight, data‑driven insights, and collaboration across all lines of business, this role drives continuous improvement, strengthens accountability, and enhances public health, environmental outcomes, and service delivery.

• Administration and development of Program's annual work plan.
• Performance management and tracking progress toward the goals outlined in the 10-year Management Plan.
• Establishing and maintaining advanced business intelligence systems and robust data infrastructure.
• Evaluating key priorities and initiatives to drive improvements in performance and service delivery.
• Creating and managing data‑driven metrics and dashboards to ensure transparency and accountability.
• Utilizing continuous improvement practices, including LEAN and other proven methodologies, to enhance operational effectiveness and efficiency.

About the Team

The Local Hazardous Waste Management Program is a multijurisdictional coalition of government agencies working together to protect and enhance public health and environmental quality across King County. This is done by reducing the threat posed by the production, use, storage, and disposal of hazardous materials. Through coordinated regional services and unified strategies, the Program helps residents and businesses safely manage hazardous materials and reduce pollution in local waterways, neighborhoods and natural areas. Learn more about the Hazardous Waste Management Program.

The Program is a collaborative effort of several participating agencies. This position will be hired by the Water and Land Resources Division (WLRD) of the King County Department of Natural Resources and Parks, which is one of the participating agencies. The Water and Land Resources Division (WLRD) is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face of climate change. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, and ensuring the county residents have equitable access to green space. We reduce flood hazards, manage stormwater, reduce toxic threats, and provide other natural resource management services throughout King County. WLRD’s mission is to protect, restore, and manage King County's water and land using the best available science, innovation, and collaborating with partners and the community. These, and many more programs, make WLRD an exciting and fulfilling place to work. For more information about the division, see www.kingcounty.gov/depts/dnrp/wlr.aspx.

Commitment To Equity and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Project Program Manager IV - Performance and Data Manager you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.

What You Will Be Doing:

• Strategic Planning, Implementation, and Alignment: Manage work planning and strategy development to align all lines of business with the Program’s strategic goals and ensure delivery on Management Plan commitments and priorities while advancing equity impact through inclusive strategies and practices.
• Performance Management and Evaluation: Leverage data to assess operations, services, and investment outcomes, ensure informed decision‑making, continuous improvement and measurable equity impact.
• Quarterly and Annual Reporting: Develop and manage reporting systems to monitor and track key outcomes and metrics, incorporating equity impact assessments to provide actionable insights to support ongoing progress, continuous improvements, and results.
• Data Management and Infrastructure: Develop and maintain systems to collect, monitor, and report on performance and services. Effectively manage and maintain these systems to enhance operational efficiency, ensure compliance, and support continuous improvement. Manage these systems to maintain their crucial role in advancing equity by identifying service disparities, monitoring progress, and informing strategies to better serve underserved communities.

Qualifications You Bring:

• Ability for strategic planning and implementation, aligning operations with organizational goals, leading cross‑agency teams to achieve measurable outcomes in alignment with funding priorities.
• Ability to measure performance, evaluate programs and analyze data.
• Skilled in data interpretation, trend analysis, and leveraging analytics tools for visualization and performance management.
• Ability to develop and use performance metrics, dashboards, and reporting tool, with experience in Results‑Based Accountability (RBA) and business intelligence tools such as Tableau, Power BI, and Excel.
• Proven ability to analyze data to continuously improve service quality, optimize programs, and address disparities to achieve equitable outcomes.
• Ability to embed racial equity, environmental justice, and social justice principles into program evaluation, decision‑making, and service delivery. Proven ability to apply these principles to reduce disparities and enhance community impact.

Competencies Your Bring:

• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

It Would Be Great If You Also Bring:

• Deep expertise in environmental or public health programs, with comprehensive knowledge of hazardous waste management, environmental health, sustainability initiatives, and regulatory compliance in government or non‑profit sectors.
• Strong familiarity with government budgeting, public policy, grant management, and regulatory frameworks related to environmental health, waste management, and sustainability.
• Demonstrated ability to integrate equity‑focused strategies into program evaluation and decision‑making to ensure impactful and equitable outcomes.

Onsite Work Details:

• Work Location: The Local Hazardous Waste Management Program team works in a hybrid model, with days in the office, and field, as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson St, Seattle, WA. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County‑issued laptop and must maintain a in‑home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
• Work Schedule: This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
• Union Representation: This position is non‑represented.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action‑oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.