Project Manager, Transformation Office

Marsh; Chicago (IL); Hybrid; USD 98,000 - 195,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K retirement savings plan

Employee assistance programs

Hybrid work environment

Job summary

Marsh Corporate is seeking an experienced Project Manager, Transformation Office to lead end-to-end transformation initiatives across global teams. You will drive platform builds, data initiatives, system integrations, and process automation, delivering measurable outcomes on time and within budget.

In this role you will partner with divisional leadership and the Transformation Office to develop roadmaps, governance, and change-management strategies, while managing budgets and stakeholder

Qualifications

• 6–8 years of experience leading projects, workstreams, transitions, or transformation initiatives.
• Experience delivering technology-enabled projects, such as system implementations, digital builds, data and analytics initiatives, integrations, or process automation.
• Demonstrated ability to manage projects through the full delivery lifecycle from initiation to benefits realization.
• Familiarity with OCM / OD and people-focused change management principles.
• Experience with senior stakeholders and navigating multiple priorities.
• Strong governance, planning, budgeting, risk management, dependency management, and reporting.
• Proven track record delivering projects within scope, timeline, budget, and quality.
• Excellent stakeholder-management and communication skills.
• Attention to detail and the ability to translate ambiguity into structured plans.
• Ability to work independently with global, cross-functional teams.
• Comfortable operating in a fast-paced environment with tight deadlines.

Responsibilities

• Lead end-to-end delivery of complex transformation projects with technology initiatives.
• Develop and maintain integrated project plans, roadmaps, governance, and decision forums.
• Act as primary contact for stakeholders with clear progress updates.
• Lead cross-functional teams across business, technology, data, operations, and product.
• Manage project financials, budgets, forecasts, and benefits tracking.
• Create and maintain change delivery tools including roadmaps and training plans.
• Integrate change management with overall objectives and delivery plans.
• Prepare executive-ready project reporting for senior management.
• Conduct post-implementation reviews and capture lessons learned.

Skills

Project management

Stakeholder management

Change management

Leadership

Communication

Risk management

Planning

Decision making

Tools

Jira

Azure DevOps

Smartsheet

Aha

MS Project

Job description

Company:

Marsh Corporate

Description:

We are seeking an experienced Project Manager, Transformation Office to join our organization. You will be responsible for managing end-to-end projects for our change and transformation initiatives. You will work closely with both Divisional Leadership and the Transformation Office to deliver change and achieve project outcomes.

What can you expect?

• Lead end-to-end delivery of complex transformation projects, with a focus on technical initiatives including platform builds, data, system integrations, process automation, and technology-enabled change.
• Deliver measurable business outcomes on time, within budget, and to agreed quality and stakeholder-satisfaction standards.
• Develop and maintain integrated project plans, delivery roadmaps, governance structures, and decision-making forums required for successful execution.
• Act as the primary point of contact for project stakeholders, providing clear, timely updates on progress, dependencies, risks, issues, decisions, and scope changes.
• Lead cross-functional project teams, fostering collaboration and accountability across business, technology, data, operations, and product partners.
• Support enterprise transformation initiatives by working closely with senior stakeholders across global teams and functions.
• Manage project financials, including budgets, forecasts, benefits tracking, and cost control, in partnership with project sponsors and leadership.
• Direct the creation of, and/or adherence to, actionable change delivery tools– including stakeholder and sponsor roadmaps, change communication plans, training needs analysis and delivery plans, and transition support models.

We will count on you to:

• Build detailed project plans covering scope, milestones, timelines, resource requirements, dependencies, and critical-path activities.
• Integrate change management activities into the overall business / program objectives and delivery plans.
• Establish and manage project governance, including steering committees, workstream meetings, , decision logs, and reporting cadence.
• Coordinate delivery across technical and business teams to ensure requirements, designs, testing, deployment, and adoption activities remain aligned.
• Partner with technical leads, architects, data teams, and vendors to understand delivery requirements, constraints, risks, and interdependencies.
• Create and manage project budgets, tracking actuals against forecasts and escalating financial risks or variances promptly.
• Identify, assess, and manage delivery risks, issues, assumptions, and dependencies; develop practical mitigation and contingency plans.
• Set priorities, allocate tasks, coordinate project resources, and drive timely resolution of blockers.
• Prepare concise, executive-ready project reporting for senior management and stakeholders.
• Produce and maintain high-quality project documentation, including charters, plans, status reports, meeting materials, decision papers, and implementation plans.
• Facilitate effective meetings and workshops that create alignment, clarify accountability, and drive decisions.
• Work collaboratively with transformation / project teams to ensure clear alignment of change management strategy with overall business vision and strategy and program/project objectives and deliverables.
• Develop roadmaps, process flows, visual aids, and other project artifacts that help cross-functional teams establish a common understanding of delivery goals and ways of working.
• Identify and asses people risks and impacts, including anticipated points of resistance, and develop specific mitigation plans.
• Conduct post-implementation reviews, capture lessons learned, and apply continuous-improvement practices to future delivery.

What you need to have:

• 6-8 years of experience leading projects, workstreams, transitions, or transformation initiatives in complex environments.

• Experience delivering technology-enabled projects, such as system implementations, digital builds, data and analytics initiatives, integrations, or process automation.

• Demonstrated ability to manage projects through the full delivery lifecycle, from initiation and planning through implementation, handover, and benefits realization.

• Familiarity with OCM / OD and people focused change management principles, methodologies, and approaches.

• Experience working with senior stakeholders and navigating multiple, often competing, priorities.

• Strong understanding of project governance, planning, budgeting, risk management, dependency management, and reporting.

• Proven track record of delivering projects within agreed scope, timeline, budget, and quality constraints.

• Excellent stakeholder-management, written, verbal, and presentation skills.

• Strong attention to detail, sound judgement, and the ability to translate ambiguity into structured plans and actions.

• Ability to work independently with minimal supervision while collaborating effectively within global, cross-functional teams.

• Comfortable operating in a fast-paced environment and managing tight deadlines.

What makes you stand out?

• Project-management certification, such as PMP, PRINCE2, AgilePM, Scrum, or equivalent.
• Experience managing technical delivery projects involving data, systems, software development, technology platforms, or integrations.
;
• Experience working in a large, complex, global organization with diverse stakeholder groups.
• Strong business-analysis, process-improvement, organizational-design, or change-management experience.
• Experience with project-management and collaboration tools such as Jira, Azure DevOps, Smartsheet, Aha, MS Project, or similar.
• MBA or other relevant advanced degree.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

The applicable base salary range for this role is $97,700 to $195,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.