Project Manager, Revenue Operations

RevOps Report; Durham (NC); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Parental leave

Private medical insurance

Job summary

A Senior Program Manager at Avalara will lead enterprise-wide programs enabling GTM success, partnering with executives to translate strategy into executable plans and measurable results.

The role blends program management with change leadership, leveraging AI tools and data insights to improve decision-making and operational efficiency across Sales, Marketing, and Customer Success teams.

Qualifications

• 8+ years of program management, strategy and operations, or consulting experience in GTM.
• 4+ years of direct experience in change management or organizational transformation in GTM.
• Ability to manage complex programs.
• Experience using AI tools to enhance program management, reporting, and executive decision support.

Responsibilities

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive-level governance, steering committee meetings, by providing concise updates.
• Build partnerships across Sales, Marketing, Customer Success,
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• AI-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

Skills

Program management

Strategic planning

Change management

Executive communication

AI-driven decision support

Education

Bachelor's degree in business or related field

Tools

Power BI

SQL

Glean

Claude

Job description

About This Role
What You'll Do
The Senior Program Manager is a strategic leader responsible for driving, projects that ensure Revenue Operations and Go\-to Market (GTM) success. This role partners with executive leadership to translate business strategy into executable programs, ensuring agreement, and measurable results.
You have a proven ability to lead enterprise\-wide programs, influence partners at all levels, and deliver complex programs from strategy through execution. You will combine program management expertise with, change leadership, and the ability to use AI\-driven tools and data insights to improve decision\-making and operational efficiency

What Your Responsibilities Will Be

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive\-level governance, steering committee meetings, by providing concise updates.
• Build partnerships across Sales, Marketing, Customer Success,
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• AI\-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

What You\'ll Need to be Successful

• 8\+ years of program management, strategy and operations, or consulting experience in GTM.
• 4\+ years of direct experience in change management or organizational transformation in GTM
• Ability to manage complex programs.
• Bachelor\'s degree in business or related field.
• Experience using AI tools (e.g., Glean, Claude) and business intelligence solutions (e.g., Power BI, SQL) to enhance program management, reporting, and executive decision support.

Avalara is an AI\-first Company
AI is embedded in our workflows, decision\-making, and products. Success here requires embracing AI as an essential capability.* You’ll bring experience using AI and AI\-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges \- improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We\'ll Take Care of You

Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee\-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara
We’re defining the relationship between tax and tech.
We’ve already built an industry\-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real \- we\'re a billion dollar business \- and we’re not slowing down until we’ve achieved our mission \- to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We\’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.