Project Manager-Retail Bank Renovations

Turner & Townsend; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Turner & Townsend in Charlotte, NC seeks an experienced Project Manager to lead planning, execution, and delivery of retail banking branch renovation programs. The role requires coordinating stakeholders, schedules, budgets, and governance across multiple sites while minimizing disruption to operations.

The ideal candidate has 5+ years in renovation for retail/banking sectors, strong budgeting, scheduling, and risk management skills, and proficiency with MS Project and Primavera.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
• 5+ years of experience managing retail, banking, corporate interiors, renovation, or construction projects.
• Experience overseeing multi-site renovation programs and fast-track project delivery environments.
• Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
• Experience working in occupied facilities while maintaining business continuity.

Responsibilities

• Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
• Coordinate and manage stakeholders including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
• Develop, monitor, and maintain project schedules, ensuring key milestones and delivery commitments.
• Ensure governance, standards, processes, and reporting frameworks are applied across projects.
• Prepare and deliver project status reports, risk registers, and leadership updates.
• Oversee renovations to ensure compliance with design standards, brand, security, and operational needs.
• Manage budgets, forecasts, change orders, and cost controls within approved parameters.
• Coordinate planning and execution to minimize disruption to branch operations.
• Facilitate communication between internal stakeholders, construction teams, vendors, and banking operations.
• Monitor design development, permitting, procurement schedules, construction progress, closeout.
• Manage contractor and consultant performance toward quality, safety, schedule, and budget.
• Review documentation to ensure alignment with goals.
• Lead issue resolution, RFIs, change requests, and operational challenges.
• Identify risks and mitigation strategies for successful delivery.
• Support value engineering without compromising quality or compliance.
• Ensure renovations meet building codes and accessibility standards.
• Maintain client relationships and act as trusted advisor.
• Identify opportunities for program improvements and expanded services.
• Support business development through client relationships.

Skills

Project management

Budgeting

Scheduling

Risk management

Construction administration

Stakeholder management

Communication

Leadership

Education

Bachelor's degree in Construction Management or related field

5+ years in retail, banking, corporate interiors renovation or construction

Tools

Microsoft Project

Primavera P6

Excel

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch renovation and refresh programs. The ideal candidate will be client-focused, highly organized, and capable of managing multiple fast-paced projects while ensuring consistency, quality, budget adherence, and minimal disruption to banking operations. Role requires 25%-30% regional travel to project sites when required.

Responsibilities

• Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
• Coordinate and manage stakeholders including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
• Develop, monitor, and maintain project schedules, ensuring key milestones, critical paths, and delivery commitments are achieved.
• Ensure effective project governance, standards, processes, and reporting frameworks are consistently applied across all projects.
• Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
• Oversee the execution of branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
• Manage project budgets, forecasts, change orders, and cost controls to ensure projects are delivered within approved financial parameters.
• Coordinate planning and execution activities to minimize disruption to branch operations, customers, and employees during renovations.
• Facilitate communication between internal stakeholders, construction teams, vendors, and banking operations teams through regular meetings and project updates.
• Monitor design development, permitting activities, procurement schedules, construction progress, and project closeout requirements.
• Manage contractor and consultant performance, ensuring quality, safety, schedule, and budget objectives are achieved.
• Review project documentation, drawings, schedules, budgets, and contractor deliverables to ensure alignment with project goals.
• Lead issue resolution efforts, including responding to field conditions, RFIs, change requests, and operational challenges.
• Identify project risks and develop mitigation strategies to support successful project delivery.
• Support value engineering initiatives and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
• Ensure all renovations are completed in accordance with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines.
• Maintain strong client relationships and serve as a trusted advisor throughout the project lifecycle.
• Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
• Support business development efforts by fostering positive client relationships and identifying future project opportunities.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
• 5+ years of experience managing retail, banking, corporate interiors, renovation, or construction projects.
• Experience overseeing multi-site renovation programs and fast-track project delivery environments.
• Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
• Experience working in occupied facilities while maintaining business continuity.
• Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
• Excellent communication, stakeholder management, leadership, and problem-solving skills.

Additional Information

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

*On-site presence and requirements may change depending on our client's needs*

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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