Project Manager / Program Manager / Operations Manager

dm drogerie markt Makedonija; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

dm drogerie markt Makedonija is seeking a results-driven Project Manager to lead cross-functional project delivery and optimize operational performance. You will define objectives, scope, and success metrics, then plan, budget, and allocate resources across initiatives.

The role requires strong leadership, strategic thinking, and robust stakeholder management to ensure projects meet timelines and quality targets while enabling efficient handover into ongoing operations.

Qualifications

• Degree in business, management, engineering, or equivalent experience.
• Relevant experience in project delivery, program coordination, or operations management.
• Strong leadership, planning, problem-solving, and stakeholder management skills.
• Understanding of budgeting, resource allocation, risk management, and process improvement. Familiarity with project management tools and performance reporting.
• Ability to manage competing priorities and lead cross-functional teams.
• Relevant certifications, such as PMP, PRINCE2, or Lean Six Sigma, are an advantage.

Responsibilities

• Define objectives, scope, deliverables, and performance measures.
• Develop plans, schedules, budgets, and resource requirements.
• Coordinate teams and manage dependencies across projects and operations.
• Monitor progress, costs, quality, and operational performance.
• Identify risks, resolve issues, and manage changes to agreed plans.
• Communicate priorities, progress, and decisions to stakeholders.
• Improve processes and ensure effective handover into ongoing operations.
• Lead team performance and track outcomes against business goals.

Skills

Leadership

Planning

Stakeholder management

Problem-solving

Budgeting

Risk management

Cross-functional leadership

Project reporting

Education

Bachelor's degree in business/engineering or equivalent experience

Tools

Project management tools

Job description

Lead projects, coordinate related initiatives, and oversee operational activities to achieve business objectives. Align teams, resources, timelines, and budgets while managing risks and improving execution, service quality, and efficiency.

Key Responsibilities

• Define objectives, scope, deliverables, and performance measures.
• Develop plans, schedules, budgets, and resource requirements.
• Coordinate teams and manage dependencies across projects and operations.
• Monitor progress, costs, quality, and operational performance.
• Identify risks, resolve issues, and manage changes to agreed plans.
• Communicate priorities, progress, and decisions to stakeholders.
• Improve processes and ensure effective handover into ongoing operations.
• Lead team performance and track outcomes against business goals.

Qualifications

• Degree in business, management, engineering, or a related field, or equivalent experience.
• Relevant experience in project delivery, program coordination, or operations management.
• Strong leadership, planning, problem-solving, and stakeholder management skills.
• Understanding of budgeting, resource allocation, risk management, and process improvement.Familiarity with project management tools and performance reporting.
• Ability to manage competing priorities and lead cross-functional teams.
• Relevant certifications, such as PMP, PRINCE2, or Lean Six Sigma, are an advantage.