Project Manager, New Capabilities – Gap

Gap; San Francisco (CA); In loco; USD 94.000 - 122.000; Tempo pieno

Vantaggi offerti da questo lavoro

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision insurance

Life insurance

Descrizione del lavoro

Gap is seeking a Project Manager, New Capabilities to lead strategic initiatives that enhance the customer journey and store operating model, collaborating with cross-functional partners to drive incremental sales and growth. You will implement major projects from planning through field execution, synthesize findings, and coordinate stakeholder communication.

Reporting to the Sr. Manager, Strategic Projects, the role focuses on tech enablement, customer process enhancements, and people

Competenze

• Experience leading cross-functional projects in retail or consumer brands.
• Ability to design business solutions and coordinate stakeholder communication.
• Strong presentation and influencing skills.

Mansioni

• Build cross-functional partnerships with Store Operations, Strategy Field Leadership Teams, Finance, Visual & Marketing, Global Tech Solutions (GTS), Human Resources, and Talent Development.
• Provide project support on major initiatives and measure results from launch through field implementation.
• Advocate for Stores throughout the project lifecycle.

Conoscenze

Project management

Cross-functional collaboration

Stakeholder communication

Change management

Descrizione del lavoro

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About The Role

The Project Manager, New Capabilities will play a key role in developing and implementing strategic initiatives that enhance the customer journey or improve our store operating model to drive incremental sales and profitable growth. This role will collaborate, influence, and strategize with cross-functional business partners to design business solutions, and support implementation of major projects from planning through field execution. This role will integrate and operationalize all planned activities and will be responsible for synthesizing findings, reviewing analysis, developing presentations, and coordinating stakeholder communication to achieve alignment of strategies and plans. This role reports into the Sr. Manager, Strategic Projects, and will support specific workstreams that help elevate the store experience through tech enablement, customer process enhancements, new real estate strategies, innovation, and elevated or localized people strategies that all drive improved sales productivity.

What you'll do

• Builds strong cross‑functional partnerships at all levels with Store Operations, Strategy Field Leadership Teams, Finance, Visual & Marketing, Global Tech Solutions (GTS), Human Resources, and Talent Development, amongst others
• Provides project support on various major initiatives, implements clear communication, leads task completion, and measures project results from launch through field implementation
• Acts as an advocate for Stores throughout the process

Key Responsibilities

• Execute project management activities for assigned initiatives — building project plans, aligning stakeholders, and translating strategy into clear, actionable execution from launch through field implementation
• Pilot new capabilities, tools, and technologies — embracing curiosity and experimentation to continuously evolve the store experience
• Lead initiatives in partnership with HR on people strategies, new roles, and reporting to optimize store structures
• Liaise with Global Tech Solutions on new customer journey technology and innovation, from test through implementation
• Partner with Gap Real Estate teams to ensure future strategies meet growth and operational goals
• Identify and lead the path to scale proven initiatives across the field, partnering with Field and HQ teams to uncover new opportunities that drive sales productivity
• Plan change management strategies for post‑launch sustainability, defining clear measures of success and providing ongoing status updates and results analysis to stakeholders
• Act as an advocate for Stores throughout the project lifecycle, weighing the impact of initiatives on customer experience, labor, and store execution

Who you are

• Dynamic, go-getter mentality with a passion for retail, customer experience, and brand storytelling
• Curious and creative — excited by the opportunity to test new ideas and challenge the status quo
• Detail-oriented — able to assess complex situations, analyze data, and capture all project considerations to prevent future issues
• Skilled at prioritization — manages multiple competing priorities and stakeholders, escalating and reprioritizing in the moment
• Strong presenter — conveys project vision with impact and builds compelling, buy-in-driving arguments
• Strong collaborator who builds relationships easily and contributes positively to team outcomes
• Comfortable with ambiguity and energized by dynamic, evolving priorities
• Communication - strong written and oral communicator with knowledge of Microsoft Office, Presentation Templates and Project Management Resources
• Customer‐obsessed — consistently thinks about how strategies show up for both the customer and the store team

Salary Range

$93,700.00 - $121,800.00. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.