Position OverviewThe Project Manager II manages complex customer projects from purchase order acceptance through manufacturing, shipment, and closeout. This hands-on role coordinates customers and internal teams—including Sales, Engineering, Manufacturing, Operations, Quality, Purchasing, and vendors—to keep requirements, schedules, documentation, commercial commitments, and quality expectations aligned.Key ResponsibilitiesManage customer projects from purchase order acceptance through production, shipment, and closeout.Review purchase orders, specifications, schedules, terms, documentation, and commercial requirements; identify risks or gaps early.Develop and maintain schedules, milestones, action lists, documentation requirements, and delivery commitments.Coordinate execution across manufacturing locations and monitor production progress, capacity, and schedule constraints.Partner with Engineering on drawings, technical submittals, customer approvals, design questions, and project-specific requirements.Coordinate vendors and suppliers so purchased components and subcontracted work support project timelines.Serve as a communication link among customers, Sales, Engineering, Operations, Quality, Purchasing, Manufacturing, and Management.Provide clear status updates on production progress, schedules, technical questions, changes, risks, and required actions.Identify and resolve schedule, technical, commercial, manufacturing, and supply-chain risks before commitments are affected.Track scope changes and coordinate technical, commercial, cost, and scheduling impacts.Maintain accurate project records, approvals, schedules, customer requirements, and status documentation.Manage multiple projects, prioritize competing deadlines, and drive open actions to completion.Improve project coordination, execution processes, communication, and customer satisfaction.Minimum QualificationsAt least 3–5 years of project management, program management, manufacturing, engineered products, industrial equipment, construction, EPC, or related experience.Experience managing complex customer orders or projects involving multiple departments, manufacturing functions, and suppliers.Experience coordinating schedules, deliverables, customer requirements, and project documentation.Ability to manage multiple projects and competing priorities with strong follow-up and accountability.Strong communication, organization, time management, analytical thinking, and problem-solving skills.Ability to interpret purchase orders, specifications, schedules, technical documents, and commercial requirements.Ability and willingness to work fully onsite in Cleveland, Ohio.Preferred QualificationsManufacturing or engineered-products experience, ideally industrial equipment or gear-related products.Experience working directly with customers, vendors, Sales, Engineering, Manufacturing, Operations, Quality, and Purchasing.Technical or engineering background; an engineering degree is helpful but not required.Bachelor’s degree in Engineering, Business, Manufacturing, Construction Management, Project Management, or a related field.PMP or similar project-management certification.Experience with ERP, CRM, scheduling, or project-management systems.Willingness to travel to other manufacturing locations as needed.Skills and Success ProfileProject scheduling, milestone tracking, deliverable management, risk identification, issue resolution, and project closeout.Cross-functional coordination across Engineering, Production, Purchasing, Quality, vendors, and customers.Strong ownership: follows up consistently, closes open actions, and takes responsibility for outcomes.Proactive risk management before issues affect schedule, cost, quality, or customer expectations.Professional customer communication, including production status, technical requirements, delivery dates, and commercial matters.Adaptability in a fast-paced environment with changing priorities and requirements.Working knowledge of Microsoft Office and the ability to learn technical and operational information quickly.