Project Manager IV

City National Bank; Phoenix (AZ); On-site; USD 92,000 - 157,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Generous 401(k) match

Tuition reimbursement and training

Time away benefits

Fertility benefits

Career mobility support

Diversity and colleague networks

Job summary

City National Bank seeks a Project Manager IV to plan, execute, and finalize bank projects within defined timelines and budgets. You will coordinate resources, manage milestones, and motivate cross-functional teams to deliver high‑quality results.

The role requires extensive project leadership experience, mortgage domain knowledge, and Salesforce project background, with adherence to CNB methodologies and regulatory requirements. On-site work in Phoenix is expected.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 10 years project management experience.
• Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise
• Minimum 5 years experience managing complex projects involving a large team.
• Minimum 5 years Mortgage
• Minimum 3 Years experience with Salesforce related projects

Responsibilities

• Assembles project team, assigns responsibilities, identifies resources, and develops schedule for timely completion.
• Participates in meetings to identify goals and gain consensus on steps, schedule and procedures.
• Interviews colleagues/clients to identify needs; develops project plan and inputs recommendations.
• Identifies internal/external resources to ensure successful completion.
• Monitors development activities relating to objectives, budget, quality and schedule.
• Manages several projects concurrently across departments.
• Prepares project status reports; adjusts plans as needed.
• Maintains relationships with colleagues/clients to support customer service levels.
• Complies with Bank policies, procedures and regulatory requirements.
• Completes all required training.

Skills

Project management

Budgeting

Stakeholder management

Team leadership

Education

Bachelor's Degree or equivalent

PMP certification

Bachelor’s degree preferred

Tools

Salesforce projects

Job description

PROJECT MANAGER IV

WHAT IS THE OPPORTUNITY?

The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, milestone events and within budget. This includes acquiring resources, capacity planning and coordinating and motivating all project team members, contractors and or consultants to flawlessly complete project deliverables. Project Managers help define project objectives, scope and requirements; and ensure high levels of development and project execution throughout its life cycle. City National Bank Project Managers must adhere to the CNB Project Management Lifecycle Methodology.

WHAT WILL YOU DO?

• Assembles project team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of project and meeting deadlines of project.
• Participates in meeting activities to identify project goals and gain consensus on project steps, schedule and implementation procedures; fosters cooperation and involvement of support team.
• Interviews colleagues/client to identify and analyze needs; develops project plan and provides input to recommendations for request/problem resolution.
• Identifies internal and/or external resources to ensure successful project completion.
• Monitors development activities relating to meeting project objectives, budget, quality standards and schedule.
• Manages several projects of varying size concurrently and consults with all levels of management which may require coordinating activities across multiple departments and/or divisions.
• Prepares project status reports; makes alterations in project plan as needed.
• Fosters and maintains good relationships with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice throughout project duration.
• Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
• Completes all required training.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 10 years project manager experience.
• Minimum 7 years project manager or equivalent consulting experience with strong strategic management and planning expertise
• Minimum 5 years experience managing complex projects involving a large team.
• Minimum 5 years Mortgage
• Minimum 3 Years experience with Salesforce related projects

Additional Qualifications

• Bachelor’s degree preferred
• PMP preferred
• Must be extremely knowledgeable in all aspects of project methodology, management tools and techniques across all project activities.
• Solid understanding and planning skills in all aspects of a system/business project lifecycle, i.e. enhancements, user requirements, application configuration
• Ability to identify excessive cycle time and/or costs and develop alternative courses of action associated with the project’s life-cycle
• Demonstrated tract record of delivering positive results in project work, including high quality implementations, cost savings, revenue enhancements and within time and budgetary constraints
• Ability to manage resources directly and through cross functional teams
• Full conversant on issues and current trends as they relate to the banking industry’s product and services
• Aptitude to prioritize and analyze a list of measureable product and service characteristics along with associated target values
• Ability to set and develop strategic goals and techniques for a project and effectively communicate this to all project team members

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

Benefits

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

About Us

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.