Project Manager, Industrial Controls Implementation

Symbotic; Wilmington (MA); Remote; USD 116,000 - 171,000; Full time

Job summary

Symbotic is seeking an ICS Implementation Project Manager to join the Industrial Controls Program Management team. You will own end-to-end planning for PLC updates, coordinate with site operations, and drive structured release cycles across a fleet of live sites.

You will lead cross-functional efforts with Controls Engineering, Software Release, QA, and Site Operations to ensure smooth, low-downtime deployments while maintaining rigorous change control and project governance.

Qualifications

• > 5 years of experience in project engineering, release coordination, or project management within industrial automation, robotics, warehouse automation, or complex electromechanical systems.

Responsibilities

• Own end-to-end planning, scheduling, and execution of industrial controls (PLC) updates, hotfixes, and sustaining releases across live sites.
• Facilitate triage and intake for live-site issues, enhancement requests, and field escalations with backlog hygiene, scoping, prioritization, and Jira SLA tracking.
• Coordinate with Site Operations and cross-functional partners to negotiate maintenance windows, rollout schedules, and pre-/post-update verification procedures.
• Enforce change management, rollback strategies, and gating criteria to minimize downtime during deployments.
• Develop repeatable planning and release cadences, build visibility dashboards, and conduct post-release retrospectives to improve fleet deployments.
• Collaborate with Controls Engineering, Software Release, QA, and Site Operations to convert requests into structured release windows.

Skills

Project management

Cross-functional coordination

Communication

Organizational skills

Jira

Confluence

Education

Bachelor’s degree in Engineering

Tools

Rockwell Studio 5000

Job description

Who we areWith its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.What we needSymbotic is seeking for an ICS Implementation Project Manager to join our Industrial Controls Program Management team within our Industrial Controls organization. Your job will be to schedule, scope, and plan PLC update activities, coordinate closely with live site operations teams, and facilitate a robust Jira-driven triage and intake process.What we doThe Industrial Controls Program Management team is part of the Industrial Controls organization, which is responsible for developing, deploying, and supporting controls products, software, and systems for Symbotic’s automated warehouse solutions. The team focuses on scoping, scheduling, and orchestrating controls release activities and live-site issue triage so our rapidly scaling fleet of customer sites remains stable, predictable, and high-performing.What you'll doOwn the end-to-end planning, scheduling, and execution roadmap for industrial controls (PLC) updates, hotfixes, and sustaining releases across live operational sites.Facilitate the triage and intake process for live-site issues, enhancement requests, and field escalations, ensuring proper backlog hygiene, technical scoping, prioritization, and SLA tracking in Jira.Act as the primary cross-functional liaison with Site Operations leads and cross-functional partners to negotiate maintenance windows, rollout schedules, and pre- and post-update verification procedures.Enforce rigorous Management of Change protocols, rollback strategies, and operational gating criteria to minimize unplanned operational downtime during controls deployments.Establish repeatable planning and release cadences that minimize site disruption and support smooth, predictable rollouts.Standardize rollout runbooks, build visibility dashboards, and refine post-release retrospectives to continuously streamline fleetwide controls deployments.Coordinate across Controls Engineering, Software Release, software quality assurance, and Site Operations to turn operational requests, maintenance items, and bug fixes into structured, risk-mitigated release windows.What you'll needMinimum of 5 years of related experience or equivalent work experience.Experience in project engineering, release coordination, or project management within industrial automation, robotics, warehouse automation, or complex electromechanical systems.Advanced proficiency in Jira and Confluence for intake workflows, triage facilitation, sprint and release tracking, and cross-functional reporting.Proven experience coordinating complex, multi-stakeholder release schedules, site maintenance windows, and structured change management protocols.Exceptional communication and organizational skills, with a demonstrated ability to align engineering, software quality assurance, and 24/7 site operations teams.Bachelor’s degree in Engineering, such as Electrical, Mechanical, Controls, Systems, or Computer Science, or equivalent practical technical experience.Practical experience or familiarity with industrial PLC platforms, including Rockwell Automation Studio 5000, controls commissioning, systems integration, Agile methodologies, or formal project management frameworks is preferred.Our EnvironmentUp to 25% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.#LI-JS1#LI-RemoteAbout SymboticSymbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.The base range for this position in the posted location is $116,250.00 - $170,500.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.