Project Manager II

Segra; Knoxville (TN); Híbrido; USD 74.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Flexible Spending Account

Health Savings Account

Tuition reimbursement

Gym reimbursement

Paid holidays

Floating holidays

Volunteer days

Parental leave

Identity theft protection

Pet insurance

Descripción de la vacante

Segra is seeking a qualified Project Manager II for a full-time role in a Segra office location with hybrid work. The role requires leading multiple projects through launch and lifecycle, coordinating with customers and internal teams, and ensuring timely implementation.

The ideal candidate brings a Bachelor’s degree with PM experience (minimum 3 years) and knowledge of telecom networks, protocols, and MS Office. Strong communication and collaboration skills are essential.

Formación

• Bachelor's Degree with Project Management and/or minimum 3 years of Project Management experience.
• Minimum of 3 years of experiences pertaining to the telecommunications industry desired
• Project management experience required
• Knowledge and experience with telecommunications network technologies, protocols, and operations.

Responsabilidades

• Serve as liaison between Segra and customers during all phases of project implementation.
• Lead the launch and life cycle management of multiple projects to meet revenue and customer satisfaction objectives.
• Coordinate work intake and support vendor/PO processing and reporting as needed by Program Operations Analyst roles.
• Ensure timely management of all implementation activities and communicate across involved teams.

Conocimientos

Project management

MS Office

Telecom networks

Educación

Bachelor's Degree in PM or related field

Descripción del empleo

Segra is searching for a qualified and experienced Project Manager II to join us in a full-time capacity in one of our Segra office locations.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Project Manager II will be responsible for the launch and life cycle management of multiple projects to meet revenue and customer satisfaction objectives. This position requires a combination of technical and business skills. The Project Manager II will have project management job experience, as well as an understanding of the End-to-End business process and internal systems/tools. They will act as the liaison between Segra and customers during all phases of project implementation. This role may receive work intake coordination, vendor/PO processing, and reporting support from Program Operations Analyst roles within the Network Engineering Program Management Office. They will also ensure the timely management of all implementation activities and proactively communicate internally across all associated organizations.

Qualifications:

• Bachelor's Degree with Project Management and/or minimum 3 years of Project Management experience.
• Minimum of 3 years of experiences pertaining to the telecommunications industry desired
• Project management experience required
• MS Office knowledge
• Knowledge and experience with telecommunications network technologies, protocols, and operations.

Key Competencies:

• Ability to plan, develop and coordinate multiple projects.
• Demonstrate clear, informative, persuasive and collaborative verbal and written communication skills.
• Must have the ability to work independently and effectively in a fast-paced environment.
• Must exhibit honesty, integrity and courtesy in all interactions.
• Must possess strong work ethic in supporting customer needs, responding promptly and consistently.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range:

$74,340.00 - $85,491.00

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.