Project Manager - Healthcare - Remote

AssistRx; Orlando (FL); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a detail-oriented Project Manager to lead software implementation projects. In this dynamic role, you will collaborate with clients and internal teams, ensuring successful project execution from initiation to closure. Your expertise in managing complex software projects and your ability to communicate effectively will be crucial in building strong relationships with clients. This position offers the opportunity to impact business processes significantly while working in a fast-paced environment. If you thrive on challenges and are passionate about delivering exceptional results, this role is perfect for you.

Qualifications

• 3-5 years of experience managing complex software projects.
• Proven experience in SaaS and enterprise software implementation.

Responsibilities

• Manage client communications and expectations effectively.
• Define and execute implementation projects, coordinating with teams.

Skills

Project Management

Client Communication

Software Development Lifecycle

Data Analysis

SaaS Implementation

Agile Methodologies

Technical Skills (sFTP, APIs, HTML)

Interpersonal Skills

Education

Bachelor’s Degree in Management Information Systems

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Business

Tools

MS Office Suite (Word, Excel, Outlook, PowerPoint, Project)

Job description

The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Project Manager is a critical role within the organization, primarily responsible for successfully managing software implementations, from project initiation through project closure. The Project Manager will be working on a variety of interesting projects and will work closely with our clients as well as internal teams (including, but not limited to, Business Analysts, Development, QA, Sales, and Executive Leadership) in a fast-paced and dynamic environment. We are looking for a Project Manager that is detail-oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast-paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business processes and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor cross-functional team members.

Essential Duties & Responsibilities:

1. Effectively manage client communications and expectations.
2. Own the customer relationship – function as primary point of contact during implementation, and maintain position as trusted advisor to clients.
3. Define implementation projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results.
4. Develop and deliver training.
5. Able to function as subject matter expert in order to collect complete and accurate business requirements from clients.
6. Work as a team player and leader in order to effectively coordinate across functional teams.
7. Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
8. Present project statuses to executive team.
9. Work closely with Business Analyst to ensure that all documentation accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc).
10. Manage issues, risks, and changes using appropriate and agreed-upon processes.
11. Coordinate estimation of development effort.
12. Plan milestones, track progress, prioritize bug reports.
13. Coordinate training for team members.

Technical Skills Required:

1. Deep technology skill set including understanding of sFTP, APIs, file formats, unique GUIDs, integrations, and HTML.
2. Experience in the specialty pharmacy domain.

Qualifications:

1. Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications.
2. A working knowledge of pharmaceutical, specialty pharmacy, hub, or related industries.
3. Direct experience in consulting for external clients.
4. A self-starter who can thrive in a fast-paced environment with minimal direct supervision.
5. Highest ethical standards and personal integrity.
6. Good data, business, and financial analysis skills.
7. Superior communications skills, both verbally and in writing.
8. Proficiency with MS Office suite, including Word, Excel, Outlook, PowerPoint, Project.

Education and/or Experience Requirements:

1. Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business, or related discipline).
2. 3-5 years of experience successfully managing complex software projects, including client-facing projects.
3. Agile software development experience preferred.
4. Specialty pharmacy industry experience preferred.
5. Ability to plan, direct, and deliver outstanding presentations.
6. Excellent written and verbal communication skills.
7. Impeccable organizational skills and attention to detail.
8. Exceptional interpersonal and teamwork skills. Capable of understanding a broad range of viewpoints and building consensus.
9. Ability to multi-task in a fast-paced organization.
10. Flexibility and adaptability to rapid change.